Unsatsfied and Disappointed

Item: Carnival Magic
Rating: 4.5
Author: wmiles0873

Carnival Magic Cruise Review to Caribbean - Eastern

wmiles0873

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 7

Overall rating:

4.5 out of 5

Verified Review

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: June 02, 2018

Ship: Carnival Magic

Cabin type: Inside

Cabin number: 9293

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

As I stated in the cabin comment, I requested 2 rooms when I booked the cruise. When we got onboard, we found that we only had 1 room. My wife and I and my 2 sons, 1 20 years old and the other 13 years old. We had to sleep in bunk beds. I had no alone time with my wife and we continued to trip over each other and our luggage. We had to come back to the room early every day so that we had enough time for everyone to take a shower and get ready for dinner. In the morning, everyone had to get up early so that we had enough time for everyone to get ready. Very disappointed with our cabin!!! We were considering booking another cruise, but I do not think we will. At least not with bookit.com. We do not want the same mistake to happen again.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

I requested 2 rooms when I booked the cruise. When we got onbaord, we found that we only had 1 room. My wife and I and my 2 sons, 1 20 years old and the other 13 years old. We had to sllp in bunkbeds. I had no alone time with my wife and we continued to trip over each other and our luggage. We had to come back to the room early every day so that we had enough time for everyone to take a shower and get ready for dinner. In the morning, everyone had to get up early so that we had enough time for everyone to get ready.

Thumbs up

Ports of call

Port Canaveral, Florida

5 out of 5

Amber Cove (Puerto Plata), Dominican Republic

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

San Juan, Puerto Rico

5 out of 5

Grand Turk Island

5 out of 5

Disembarkation

5 out of 5

19 Comments

flnanapam 6 years ago

There is NO WAY you could have not seen the cabin number and type of cabin with all the paperwork needed to board. If you thought you booked two “rooms” it would have had to be a two room suite at many, many thousands of dollars. I’m sure you would have noticed that.

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Anne12 6 years ago

I said it once ,twice ,several times. Ppl on social sites will say anything for attention. Confirmation email..hello

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2CruznBums 6 years ago

Troll

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gmp3131 6 years ago

Yep

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anonomus1 6 years ago

Well look at like this...family time is priceless! I've done 4 adults in an inside and we had a great time. Try it again, I'm sure you won't make the same mistake twice.

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05wranglerguy 6 years ago

Troll

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SheSailsFL 6 years ago

Both cabin numbers would have been listed on your reservation documentation and during online checkin. How is that even possible?!?

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1CruiseGram 6 years ago

Next time use a Travel Agent.

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TXatsea 6 years ago

TROLL

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terriesanchez 6 years ago

If your paperwork showed 2 cabins, you would have gotten 2. When you did your check in on line pre-cruise, did you check in for 2 cabins? Also, when you set up your on board accounts did you set up 2 or at the least link the accounts? If the answers to those questions is NO, then you knew you only had 1 cabin before you even left.

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LJD1030 6 years ago

And u gave it 5 stars still

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jenn2831 6 years ago

Yea cannot even imagine how u didnt know u only had 1 room. We have cruises with our girls so there were 4 of us. Sure its small quarters but no problems steppin on each other or luggage. Sorry u did not enjoy ur family vacation

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michelleski12 6 years ago

based on cost and your paperwork you should have known. this doesn't seem to be a cruise line error but an error on your part.

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IkeDeb 6 years ago

Agree with badlcho, surprised you gave four stars in your review

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sopha 6 years ago

Did you pay for 2 rooms? Plus your paperwork would have said your cabin numbers. Unless you did "guarentee ". But price alone should have been a clue.

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badlcho 6 years ago

Puzzled how you didn’t know you only had 1 cabin. Next time book through Carnival website. It’s very clear when you book because the first question asked is how many cabins.

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Texasmongoose 6 years ago

When got your booking info it should have told you how many cabins you had booked. Plus the pricing should have thrown up a red flag. 🇨🇱

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phylpresnell 6 years ago

Don't understand how you didn't know you only had one cabin. We always get confirmations immediately for our cruise purchases.

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doddlemom 6 years ago

I know on carnival once you find a cruise the first thing it ask is how many cabins then how many guests is next....

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Other reviews of this sailing

They Magic is a very nice ship but the food in the main dining room was not so great the ports were beautiful over all I had a good time

Fabulous Caribbean Cruise

Wonderful time