27 Cruises -- Plantinum Members -- Growing disappointment
Carnival Magic Cruise Review to Caribbean
Eastern Caribbean
Sail date: November 25, 2016
Ship: Carnival Magic
Cabin type: Balcony
Cabin number: 8249
Traveled as: Couple
Reviewed: 7 years ago
Review summary
We have been on over 40 cruises....27 Carnival.
On the positive side, Carnival has vastly improved the embarking and disembarking process.
On the negative....getting more and more passengers on and off appears to be the main priority....even at the expense of the quality of the personal cruise experience.
We are becoming more and more disappointed with Carnival. Each time the personal experience is diminished due mainly to staff-passenger ratio and Carnival omitting even the small personal touches, & amenities....mints on the pillow, lotion and shampoo in the bathrooms, one complimentary plate brought to the room during the cruise (even 8 day cruise) for Platinum members instead of two ---one sweet and one appetizer plate.
No bar waiters except in Casino, and one bar, (Play It Again). You have to get your own drinks (squeezing between patrons sitting at the bar), by yelling to get a bartenders attention --they are too busy....then carry them to your seating area, usually requiring two trips. Only saw one waiter on Lido, but not on upper sun decks. No one is going in their bathing suit or coverup to walk up and down stairs for a Bahama Mama.
Get NFL games....Direct TV, Sunday Ticket. Everyone was told there would be 3 games at the bars on Deck 5. Everyone was livid that we only got one network Sunday game....Miami, of course.
We mainly feel sorry for your waiters and room stewards....You need more. Cut some of the glitz on the ships and hire more people.
Ship experiences
Food and Dining
Onboard Activities
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Bring a mask to walk thru the casino if you want to enjoy anything on the Promenaded deck. The CIGARETTE SMOKE IS HORRIBLE. How can a new ship have such poor ventilation?