Terrible experience

Item: Carnival Magic
Rating: 2
Author: larry496

Carnival Magic Cruise Review to Caribbean - Western

larry496

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 21

Overall rating:

2 out of 5

Verified Review

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: May 11, 2014

Ship: Carnival Magic

Cabin type: Balcony

Cabin number: 6279

Traveled as: Couple

Reviewed: 10 years ago

Review summary

You need to notify travelers that you require their credit card with them if they need to increase their credit lines. I gave your guest services the Capital One credit card number and security code to increase my credit card. My Chase credit card had a fraud charge from Jamaica and sent me an email to confirm which I could nort responf to since I was on board your Carnival. Chase closed down my card and I could not buy anything on your ship That sucked, particularly since I gave you another card info and you refused it cause I did not have the card. Will NEVER cruise with you again. Frankly compared to other ships, the Carnival rocked and rolled and made us sick. Your entertainment was terrible and you close your casino at night.NEVER WILL BOOK WIYH YOU AGAIN.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Ship tip

Don't go , it's terrible

Thumbs up

Ports of call

Galveston, Texas

5 out of 5

Montego Bay, Jamaica

5 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

1 out of 5

3 Comments

CrusinTim 10 years ago

It sounds like the majority of your complaint is with your credit card company and/or your failure to inform them you would be sailing to ports in different countries. So I really don't understand your bashing of the Magic! I do not know of one business that will approve a charge on just account information alone and not having the card available. We always take two credit cards with us "just in case". As for the early closing of the casino, what time are you talking about. The casinos on Carnival ships are owned and operated by a third party company just like the shops onboard are so THEY set their operation times. The only time the ship controls the operational times are when the vessel enters local waters when casinos must be closed in accordance with that countries laws. The ship rocked and rolled. You were sailing. Even with modern designs to vessels, even stabilizers sometimes can not compensate for rough seas. You can't blame rough seas on Carnival.

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jewelnurse1 10 years ago

Had wonderful time on Magic in May going again in September. Beautiful ship, good food, friendly staff.

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jewelnurse1 10 years ago

All ships and credit card banks do this that's why you need to inform them before you go that your going out of the country. Also use cash deposit on ships saves alot of headaches with duplicate holds to credit card.

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