nightmare arrival!

Carnival Liberty Cruise Review to Caribbean - Southern

lhw9255

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 19

Overall rating:

3 out of 5

Verified Review

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: February 14, 2016

Ship: Carnival Liberty

Cabin type: Balcony

Cabin number: 1103

Traveled as: Couple

Reviewed: 8 years ago

Review summary

I will not go into details about flight cancellations, etc that we experienced, however I will say that the Carnival rep. we had on the phone along with our Cheap Cruises rep. was not helpful at all. We were in full panic mode and she kept putting us on hold while we had to listen to Carnival's music & Fun Times advertising!

Other than missing the embarkation port as well as the first full day, it was....nice. The ship's crew were really wonderful and very helpful.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

not applicable

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Had to call housekeeping to return and clean a few things the first day, but after that, all was fine. The Liberty is getting some age on her and it's probably time for an update....orange and pink is pretty old. Oh, and if you want privacy on your balcony, don't book spa deck!

Ship tip

The best tip we received was that the taxis in port have a regulated rate (you can negotiate a little) and they are reputable. Once you leave the port area, you are on your own!

Thumbs up

Ports of call

San Juan, Puerto Rico

1 out of 5

totally missed it!

Thumbs Up 0

Charlotte Amalie, St. Thomas

1 out of 5

missed that one too, except for getting on the ship!

Thumbs Up 0

Bridgetown, Barbados

5 out of 5

The island tour was great! You get to see a majority of the island with great views and even taste the sugar cane if you ask your driver!

Thumbs Up 1

Castries, St. Lucia

1 out of 5

It is awful that you can't spend a relaxing day at the beach because the natives are constantly approaching to sell you something. Once I say "no", I'm not changing my mind!

Thumbs Up 2

Basseterre, St. Kitts

5 out of 5

If you're looking for shopping, this port has it all! The best price on Cuban cigars is the very first smoke shop you come to. The best margaritas EVER are at the little hut right before going back to the ship. It's almost hidden, but worth the effort to find......

Thumbs Up 3

Philipsburg, St. Maarten

1 out of 5

Had been to St. Maarten before and St. Martin....just don't like the island.

Thumbs Up 1

7 Comments

gennie 8 years ago

Always always book thru carnival I use the same rep all the time any any questions I have or if I have a problem even if I'm on board he will do his best to take care of it.but if you book with a travel agent the carnival reps can't touch it or even see your booking

Thumbs Up 0

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Ltwalker166 8 years ago

We always fly in a day or 2 before ship sails to avoid late flights and panic

Thumbs Up 6

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GranDiva88 8 years ago

This is GOOD TO KNOW!!!

Thumbs Up 0

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Explorer 8 years ago

Use Carnival for all of it!! May cost a little more but they are responsible !! We've never in 12 Carnival cruises had a problem! Had a flight cancel once and called, they handled it!! Peace of mind!

Thumbs Up 1

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gaylenesmith969 8 years ago

If you didn't book directly with Carnival, they have absolutely no obligation to get you where you need to be. If I understand you booked with Cheap Cruises.... What about your air? If you did that alone, then you are totally to blame. A travel agent would have made your experience more favourable !! Just sayin'

Thumbs Up 2

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Stefanie9 8 years ago

Are u out of luck? Or do u get on a diff boat?

Thumbs Up 0

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Stefanie9 8 years ago

What happens when u miss the embarkation?

Thumbs Up 1

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Other reviews of this sailing

We loved the Liberty, and her itinerary!

cruise

Wonderful dining, welcoming staff, amazing experience!