Disappointing Cruise on Carnival Legend

Carnival Legend Cruise Review to Europe - Western Europe

Pushkins2

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 3

Overall rating:

3.3 out of 5

Verified Review

9 Night British Isles (Dover Roundtrip)

Sail date: July 19, 2024

Ship: Carnival Legend

Cabin type: Oceanview

Cabin number: 1219

Traveled as: Family (older children)

Reviewed: 2 months ago

Review summary

Carnival is not my favorite cruise line, but I have done two other Carnival cruises that were okay/fine. This cruise was not enjoyable, other than a few high points. The staff just doesn't seem to care. Bed too hard: "Sorry". Room too warm: "Room is within our guidelines." One scary incident was one person in our party is allergic to tree nuts. On day three, while eating dinner, he started to feel odd so he went to his cabin. About 11 pm, he continued to feel bad and developed a rash over a large section of his body. He called Guest Services and explained the situation. They told his Medical was closed and to calll 911. He called 911 and was told to go to the shops on board and buy Benadryl. He ran up to the shops, only to find that they were closed. WTH! Went back to the room and called 911 again. They said to have someone meet them at the Medical station. No one was there. Finally, a nurse (?) came to the room to sell him Benadryl. This person has had life-threatening incidents, and this could have been a terrible outcome. There was NO follow-up from Carnival. We went to Guest Services the next day to report how the situation was handled. The representative said they would look into it. Again, no follow-up. This is unacceptable! What if one was having a heart attach or other dire medical emergency? I would not feel safe sailing on the Legend (and perhaps the other Carnival ships if this is how they handle medical issues after hours). Just pick another ship/cruise line.

Embarkation

5 out of 5

Great.

Ship experiences

Food and Dining

3 out of 5

Food was mostly just ok. A few items were very good, and many items were not prepared well, or just tasted bad.

Onboard Activities

4 out of 5

A few in our party enjoyed the water slides. We also enjoyed Karaoke.

Entertainment

4 out of 5

The Russian violinists were great, and the Keith, at the Piano Bar, was so much fun! The adult comedian, Mark Simmons I think, was hilarious! We did not go to any production shows.

Service and Staff

2 out of 5

Our cabin attendant was very good, although we only saw him a couple of times. The only have one service per day, I was told. Our room was too warm at night, and our bed was too hard. Carnival's response to repeated requests to remedy was shrugged shoulders.

Ship Quality

1 out of 5

Terrible interior - worst I have ever seen in 30+ crises on multiple lines -- including Carnival. It is a flashy Chinese restaurant/fun house combination.

Cabin / Stateroom

3 out of 5

Other than it being too warm and the mattress being too firm, the cabin was fine -- very dated, but fine.