LACK OF COMMUNICATION AND POOR EXECUTION

Carnival Legend Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 58

Overall rating:

2.9 out of 5
Verified Review
Carnival Legend

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: December 15, 2019

Ship: Carnival Legend

Cabin type: Balcony

Cabin number: 8153

Traveled as: Large Group

Reviewed: 4 years ago

Review summary

HAPPY TO BE THERE BUT DISAPPOINTED IN THE SERVICE WORKED REEL HARD TO GET TO PLATINUM STATUS BUT NO LOVE WAS SHOWN , BUT MY WIFE AND I COMPLETED 25th ANNIVERSARY 60th BIRTHDAY'S AND MY SON'S CUM-LAUDE GRADUATION FROM UNCW. ALL WERE MENTION PREVIOUSLY .SORRY IT DIDN'T WORK OUT. EXCURSIONS WERE NOT PREPARED FOR ALL CANCELLATION ONE GIANT CLUSTER ....

Embarkation

2 out of 5
FAMILY HEIRLOOM CIGAR LIGHTER GIFT WAS CONFISCATED AT TSA WITH NO REGURD OR ADVANCED WARNING FORM CARNIVAL. TRIED RETRIEVING IT ON ARRIVAL AND WAS THREATENED BY TSA SUPERVISOR BY CALLING FOR SHERIFF SIMPLY FOR TRYING TO GET MY LIGHTER BACK ..SUCKS

Ship experiences

Food and Dining

3 out of 5
MY FAMILY AND FRIENDS ENJOYED OUR EARLY DINNER SEATING IT WAS OUTSTANDING OUR WAITERS WERE ON THE MONEY 10 OUT 10. HOWEVER THE FOOD NOT SO MUCH CHICKEN WAS ALWAYS RUBBERY .MENU DIDN'T CHANGE. THANK GOODNESS YOU GUYS HAD GUY BURGERS AND THE MEXICAN STAND.....REALLY DISAPPOINTED CONSIDERING THIS WAS MY PLATINUM VOYAGE TRULY BOMBED OUT WASTE OF MONEY

Onboard Activities

2 out of 5
NOTHING KNEW POOR PRESENTATION OLD

Entertainment

2 out of 5
I UNDERSTAND THAT PERFORMERS HAVE TO START SOME WERE BUT , WE JUST THOUSANDS ON OUR PLATINUM VOYAGE I'VE SEEN BETTER PERFORMANCES IN MY SON'S HIGH SCHOOL MUSICAL . WE WERE ON THIS SHIP 5 YEARS AGO NOT EVEN CLOSE TO THE LEVEL OF YEARS PAST . PLATINUM VOYAGER !!!

Service and Staff

4 out of 5
EARLY DINNING STAFF OUTSTANDING 10 OUT OF 10. HOWEVER BREAKFAST NOT SO MUCH 3 OUT 5 LORENZO OUR CABIN GUY 10 OUT 10

Ship Quality

2 out of 5
BROWN WATER IN TOILETS , SINKS AND FOOD SERVICE STATION AS WELL AND OUR CABIN TOILETS WERE DISGUSTING, BUT CLEAN UGLY STAINS OLD . MAIN DINNING CEILING PANEL HELD UP BY TAPE REALLY REALLY DISAPPOINTED STAINS IN RUGS RIPS OLD

Cabin / Stateroom

3 out of 5
ONLY GOOD THING WAS THE EXTENDED BALCONY UNCOMFORTABLE FOR 4 GROWN ADULTS TIGHT, OUR CABIN GUY LORENZO 10 OUT OF 10

Ship tip

PICK NEWER SHIPS

Ports of call

Tampa, Florida

3 out of 5
RUDE PEOPLE

George Town, Grand Cayman

3 out of 5
ALWAYS GREAT PLACE FOR SHOPPING DIVING IS OUTSTANDING WORLD CLASS

Mahogany Bay, Roatan, Bay Islands, Honduras

3 out of 5
GOOD PEOPLE AND GREAT DIVING

Belize City, Belize

3 out of 5
GREAT DIVING GOOD BEACHES

Cozumel, Mexico

3 out of 5
VERY GOOD DIVING HOWEVER BUYER BE WHERE WHEN IT COMES TO JEWELRY STICK TO SHIP RECOMMENDATIONS UNLESS YOU KNOW WHAT YOUR DOING

Disembarkation

3 out of 5
IF THEY WOULD'NT HAVE ME CHASING MY GEAR ALL OVER THE SHIP WOULD OF BEEN 5 STAR
Was this review helpful? 58

7 Comments

Fiesta83    4 years ago

Better luck at Disneyland

Patty4paws    4 years ago

🤪🤪🤪🤪

1ttat1    4 years ago

If you are platinum statis it doesn't reflect that in your review as an experienced cruiser. Also your profile is showing 0 cruises.

MrEstev    4 years ago

Hmmm very odd rating, regardless of the cruise line. However remember at all times you get what you pay for. At the end of the day nobody cares what level you are.

cruisingurl    4 years ago

Total troll !! Oh, I mean platinum troll....

Summerholiday    4 years ago

I say BS .. firstly where Diamond 💎 what did u expect a special dinner and shows just for u becoming platinum...???? The menu changers every night they also have themed nights for food Mexican etc ....except for the same everyday menu on one page ? if you had an issue with meals then they have team leaders and Matrde to handle any issues ? If u had an issue with ur cabin then why give the room steward 10 out of 10 ????? Rust in the loo ? means all your water in the cabin including showers and hand basin would of been brown ?did u not shower either? Hubby and have just had our 27 th cruises and he has never had an issue boarding a ship in Australia, Asia or US with any cigarette lighters .. Zippo or bic lighter no problem... Being platinum you get occasion free drink free laundry and a present what was ur gift ? Oh and a free bottle of water woohoo .... As far as birthdays etc ...if they know they send you choc strawberries to your cabin the steward and crew acknowledge your special occasion normally with Cake in the dinning room with candle and they sing if that’s what u want 🙄 For heavens sake platinum is no big deal get some time up before you expect special treatment... Why do you not have past cruises on your profile ? Have been on Legend a few times Service , rooms and food has been good ... I say total BS ,,,,,,,this so called review is FAKE.......

bobduck1993    4 years ago

So sorry that your lighter was confiscated. Also sorry that you did not receive any special attention for your hard earned money spent to get to that level.I would feel just as you do,totally let down.Dont stop cruising because of this if you love it so much!That being said have a great new year !

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