Relaxing xmas cruise

Item: Carnival Legend
Rating: 3.6
Author: melendezy65

Carnival Legend Cruise Review to Caribbean - Western

melendezy65

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 66

Overall rating:

3.6 out of 5

Verified Review

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: December 15, 2019

Ship: Carnival Legend

Cabin type: Inside

Cabin number: 4112

Traveled as: Couple

Reviewed: 4 years ago

Review summary

It was nice, but the stateroom completely very dissatisfied. Customer service experience they was rude. They didnt want to help to straight ours perks that doesnt showing in our account. Talk to them is talk to the wall, also the internet was the worse. We have premium and it didnt get signal around the ship. Also we cannt do excursions because didnt receive a code to do our excursions....

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

No childrens

Service and Staff

3 out of 5

Guest service is a zero. They are rude and no help to solve a problem. The rest was good. Excellent service in the staterooms and dining service

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

It was clean but they need to describe it differently. Doesnt have french doors. And yes it's a complete obstr view. But the price we paid we should get the oceanview or stay with interior view because we had to leave curtain all the time closed. You cannt see nothing. I got anxiety when was in the stateroom.