Carnival Legend Cruise Review to Europe - Northern Europe

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

poor service & over price for transfer $340

Sail Date: June 21, 2013

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Inside

After we write to customer Carnival care about all the problems, they ignore and respond no reimbursement. We were unhappy with the transfer service to and from the airport to the ship. We waited over two hours for the transfer from the airport to the ship, then at the end of the cruise on the transfer from the ship to the airport we were in danger of missing our flight because the bus driver claimed he was not directed by his agents to stop at terminal 1 despite asking us which terminal we were going to when he stowed our bags. The confusion and delay almost caused us to miss our flight. We want full or partial reimbursement of the $340 transfer cost.
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