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Item: Carnival Jubilee
Rating: 4.7
Author: christina7291

Carnival Jubilee Cruise Review to Caribbean - Western

christina7291

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 13

Overall rating:

4.7 out of 5

Verified Review

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: January 06, 2024

Ship: Carnival Jubilee

Cabin type: Balcony

Cabin number: 14480

Traveled as: Family (young children)

Reviewed: 11 months ago

Review summary

Had a great trip overall. Only concern was the one at the Costa maya Port I mentioned.

Embarkation

5 out of 5

Excellent moved through pretty quickly.

Ship experiences

Food and Dining

5 out of 5

We had great food and atmosphere in the pacific dinning hall, also the steakhouse and cuisine de capitan

Onboard Activities

5 out of 5

Mini golf water park

Entertainment

5 out of 5

Great

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Excellent everyone went above and beyond especially with my mom who needs extra assistance staff was great

Ship Quality

5 out of 5

Everything was beautiful spacious clean

Cabin / Stateroom

5 out of 5

Loved our cabin very clean perfect amount of space for the duration of the trip more the ample storage

Ports of call

Galveston, Texas

5 out of 5

Mahogany Bay, Roatan, Bay Islands, Honduras

5 out of 5

Costa Maya (Mahahual), Mexico

2 out of 5

My one concern with this port of call was its accessibility to someone with mobility issues. My mom used a scooter while on the ship she can walk short distances but needs assistance with longer distance. I checked the night before weather there would be a place to leave her scooter and the gentleman said no but there would be shuttle service. The next morning there was no shuttle service but a carnival employee was kind enough to push my mom via wheelchair to the end of the pier. The excursion meeting place was right there so that part went fine. Unfortunately on the way back they drop us off at the opposite end of the port or furthest part away from the pier. By this time my mother was struggling and I went to carnival asking for assistance but was told no to take the shuttle which in itself was not near the ship but my issue was my mom was in the port area still some distance from the pier buy they would not allow anyone to assist us if it meant them having to step off the pier. This was very frustrating my mom nearly collapsed I couple of times and could have all been avoidable had we received the wheelchair chair assistance we requested.

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Cozumel, Mexico

5 out of 5

Disembarkation

5 out of 5

8 Comments

Cruisers4Lyfe 6 months ago

Thanks for sharing

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donshell6 11 months ago

Sorry your mom had to experience that lack of assistance thanks for sharing your experience with us maybe someone else will see your review and know that there is no wheelchair assistance and they can avoid the same issue

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MichaelW 11 months ago

Sorry you guys had a difficult time. I was on the same cruise and there was a trolley that ran the pier all day. While it did not drive right up to the ships doors, the distance from the trolley to ship couldn’t have been more than a few hundred feet on level concrete.

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cruising2004 11 months ago

Thank you for your review.

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javawoody 11 months ago

Appreciate the review

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Gwbigdog 11 months ago

Thanks for sharing

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Niavlys 11 months ago

Thank you for your review

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lsbs 11 months ago

Thanks for sharing

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Other reviews of this sailing

Jubilee Two

Great ship wish I did a b2b. The cruises director is great and lots of activities. This is my first Carnival cruise and it left a great impression

Birthday cruise with ups & downs.