the worst cruise ever!!!

Carnival Inspiration Cruise Review to Mexico

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall rating:

1 out of 5
Verified Review
Carnival Inspiration

Sail date: October 26, 2015

Ship: Carnival Inspiration

Cabin type: Inside

Cabin number: U109

Traveled as: Couple

Reviewed: 9 years ago

Review summary

this was one of the worst cruises ever. apparently the ship was chartered out prior to our vacation to a private party that wore the crew down and wouldn't leave the ship. we could not board until later on in the day in which we stood in line in the hot sun for up to 6 hrs.  second when I got into bed that night their was stains on my sheet along with hair. thirdly the last day we contracted norovirus and I have yet to return to work. I felt that I was very professional and didn't make a stink regarding all that has happened. but not once did anybody ever say "what can we do to make this better?" or " I am sorry this happened" this was the worst customer service I have ever dealt with. No one seemed to care.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Service and Staff

1 out of 5
they were exhausted and customer service was not good......

Cabin / Stateroom

1 out of 5
sheets filthy.

Ports of call

Long Beach (Los Angeles), California

3 out of 5

Catalina Island, California

3 out of 5

Ensenada, Mexico

3 out of 5
Was this review helpful? 4

1 Comment

thidayang    9 years ago

I'm really sorry you had that experience and even more so that you were never offered an apology or comped anything. From what you and others have posted about that particular cruise, it sounds like it was a horrible time. Thanks for leaving your comment, I might have to reevaluate my upcoming cruise and go with a different line if that's the way guests are treated. Hope you guys feel better soon!

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