This ship is awful

Carnival Horizon Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 9

Overall rating:

1.9 out of 5
Carnival Horizon

8 Night Southern Caribbean (Miami Roundtrip)

Sail date: September 02, 2023

Ship: Carnival Horizon

Cabin type: Suite

Cabin number: 2411

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

From the very first night, beginning at 2:30AM & lasting until around 6:00AM, we would be awake due to the loud noise above our room. The noise included metal on metal clanging, utility door above us opening, heavy items plopping on ground, items on wheels being rolled across the floor. This continued every night and was not addressed no matter how many times we complained. Guest services advised us they know this is an issue on every single voyage and nothing they can do about it.

Embarkation

2 out of 5
Easy to get on because we paid for Family Harbour. Otherwise, would have taken as long as the disembarkation.

Ship experiences

Food and Dining

1 out of 5
Dining staff were rude. Food was repetitive.

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
The cabin was clean and the attendant was very friendly.

Ship tip

Save your money and sanity - go on Royal

Ports of call

Miami, Florida

3 out of 5

Oranjestad, Aruba

3 out of 5

Willemstad, Curacao

3 out of 5

La Romana, Dominican Republic

3 out of 5

Amber Cove (Puerto Plata), Dominican Republic

3 out of 5

Disembarkation

1 out of 5
Very disorganized. Poor communication.
Was this review helpful? 9

12 Comments

michellejj804    1 year ago

Always check the location of your cabin before booking a cruise! It makes all the difference.

wynwyn    1 year ago

Did you check your cabin location before you booked?

ccsvolsfan    1 year ago

Your handle says it all-about you. Your lack of planning doesn't make CCL s**k! Glad you will be leaving.

GLINER43    1 year ago

Yay! One more that I won't see on my next cruise.

Gwbigdog    1 year ago

Oops sorry 😞 lack of planning

okhappy493    1 year ago

Your room selection was not the fault of the cruise line.

Sogmoore    1 year ago

Always make sure you have rooms to your left, right and on top and bottom. That is your best chance of have a quiet room. We had to learn this the hard way on one of our cruises. But we still had a great time.

cbyron3    1 year ago

Horizon is one 8f the very best ships afloat. Your lack of planning and research isn't going to change that.

PanamaDee    1 year ago

Sorry to hear you didn’t enjoy your cruise. Thanks for the review. 🛳️😎🛳️

cruising2004    1 year ago

Your profile name already states you don’t like Carnival.

javawoody    1 year ago

Need to consult a deck plan when selecting a cabin.

AuntPinkie    1 year ago

Appreciate your feedback. A cabin beneath the galley is bound to be noisy and there is nothing that can change it. Sorry this cruise didn’t meet your expectations. Glad you have a cruise line that fits your needs. Enjoy RCCL.

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