Extremely Disappointed in cruise

Carnival Horizon Cruise Review to Caribbean - Southern

jrmh

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 6

Overall rating:

2.4 out of 5

Verified Review

8 Night Southern Caribbean (Miami Roundtrip)

Sail date: February 22, 2020

Ship: Carnival Horizon

Cabin type: Balcony

Cabin number: 10220

Traveled as: Family (young children)

Reviewed: 5 months ago

Review summary

Extremely disappointed on this cruise Will never go though carnival again Disappearing most of the food, services, and onboard activities Extremely unorganized at ports to get off ship

Embarkation

2 out of 5

Unorganized for getting people on

Ship experiences

Food and Dining

1 out of 5

The main dining room for dinner was very good. The specialty dining was awful and long waits Seafood station overpriced and very long wait

Onboard Activities

1 out of 5

They did not have enough pool chairs for everyone. We actually molasses the green eggs and ham event because I had to get up a 7 am to get chairs for my family and then couldn’t leave them Pools were small and way to few Of them for all the people on board

Entertainment

5 out of 5

Good. Evening shows Were well done

Children's Programs

My daughter choice not to participate

Service and Staff

2 out of 5

Room steward was great Dining night staff main dining great Rest are service was not great

Ship Quality

5 out of 5

Hated elevators Some Cabin halls got smelly The marketplace was smelly at night

Cabin / Stateroom

3 out of 5

Balcony was very nice. Since front of shop don’t recommend for people who get sea sick. Waters were very rough and you could feel it more in front of ship

Ship tip

I personally after my experience on this shop will never use carnival again. I spent a lot of money for my family to have am amazing experience. Due to over crowding and not enough pools and chairs and 3 days at sea it was not relaxing at all

Thumbs up

Ports of call

Miami, Florida

3 out of 5

Grand Turk Island

2 out of 5

Beach nice but over crowded. The tour was ok but grand Turk was pretty dumpy wiped out by hurricanes. Need more options to get to Caicos islands by smaller boats

Thumbs Up 0

La Romana, Dominican Republic

2 out of 5

Good place awful time getting off ship

Thumbs Up 0

Willemstad, Curacao Did not visit port

I did actually do an excursion but not through carnival and it was the best one

Thumbs Up 0

Oranjestad, Aruba

2 out of 5

Good place awful timing getting off ship

Thumbs Up 0

Disembarkation

1 out of 5

Very slow. Also getting off at the miscellaneous ports was so unorganized. Needs a better system then everyone trying to get down stairs. Lots of miscommunication