carnival glory/ 2/11/17

Carnival Glory Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 31

Overall rating:

1 out of 5
Verified Review
Carnival Glory

7 Night Western Caribbean (Miami Roundtrip)

Sail date: February 11, 2017

Ship: Carnival Glory

Cabin type: Balcony

Cabin number: 6256

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

Worst trip of my life! Bought 3 ocean cabins for family to celebrate wife's

birthday.  Carnival decided to start the demolition process the first day of cruise,

shut down waterslide, pool, sports deck. Jammed anybody with kids into a small

deck area, where tempers were flying daily. Noise and dust covered entire

deck, where open food was being prepared.  Staff openly lied to clients regarding

their knowledge of upcoming repairs . Carnival tried to cover up jackhammer and

burning/torching nonsense by increasing the decibels of the music they pipe over

the deck which ended up being of migraine levels. Staff members let everyday

maintenance go until dry dock , rooms had left open food stuffs, sexual items,

  socks left from prior cruises. Sink in stateroom was broken when we

got on board, and was still broken the last day of cruise, as well as other maintenance items around the ship.  Broken water lines with ceilings leaking   in main corridors with buckets to catch water.

   Classic example of a corporation once they've got your money and your

stuck on their ship to absolutely stick it to you.  I feel as though I was robbed.

Not only did you people disappoint my grandchildren, you've lost me and my

family as future cruisers with carnival.  If this had been my first experience with

cruising I would never go again. Corporate greed trumps customer satisfaction

apparently with  Carnival.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Cleaning cabin might be a novel concept. Dust everywhere, food stuffs left in refrigerator from earlier cruises, open soap left in shower, We've got photos of everything stated above. Totally unacceptable. All 3 cabins I booked had similar experiences.

Ship tip

Don't go!

Was this review helpful? 31

8 Comments

Jf1444    7 years ago

I JUST booked this same cruise yesterday for March 18-25th ! !####!!! :-/ Not sure I can cancel and get a refund either. What areas/pools are under repair? Where is the 'main' pool? What deck?

I Couldnt not find any mention of repairs about it on Carnivals site. 

Readyforvacay    7 years ago

I am sailing march 18-25th and very upset that the main pool and water slide will be shit down. I called today and nothing can be done.

kathystarcher    7 years ago

On Carnival website they state that the pool/water slides will be completed by March 25

pniemann    7 years ago

When are the updates supposed to be done on the pool area & waterslide?

TNTGreen    7 years ago

@keith1s You should have a wonderful cruise. I was on Glory May 2016 and going back this May. It's an amazing ship and all the updates will be done.

TNTGreen    7 years ago

You did have an option to get a refund if you weren't satisfied your first 24 hours on board. Just an FYI with any cruise line avoid booking your cruise 2 weeks prior and 2 weeks after dry dock. They usually begin the process prior to officially being pulled. As I said that is with All Of the Cruise Lines not just Carnival. Carnival didn't release the details of the actual work being done until a couple of weeks ago. Just an FYI

keith1s    7 years ago

wow. I have a cruised booked on the glory. hope I don't regret it first time on carnival

Deniseg    7 years ago

Sorry you had such a terrible trip. I was on the ship and loved it.

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