Part of the Facts of the Worse Cruise of My Life, and my Wife's

Cruises: 7+ cruises

Review: 1

Helpful Votes: 65

Review summary

          I would never recommend this cruise to anyone with a service animal.

Carnival has not gotten back from my messages one month ago. I was told I would receive a reply in 5 or 6 days. I missed 2 ports out of 4 due to miss information. All the specifics have been sent to carnival before . After months of preparation and vet fees and a trip to Miami to get USDA certification from Aphis. The cruise line's advice was to get information from each port. I did, followed all instruction, and obtained an USDA international health certificate, Mexico's health certificate for the export of dogs and cats into Mexico. We were woken up at 7:40 and told to be at client services without any advance warning. We got to guest services at 7:50 am to be told the Mexican Department of Agriculture representative left. We later met them on the peer. To be allowed our one and only. Port of Call.

           This is the third letter to Carnival with only one response. It was to tell us There was nothing to be done. It is the fourth letter asking for feedback. I guess that Carnival is not interested in negative feed back. I expressed many more facts in my previous emails and phone calls to Carnival. Luckily I still have copies of my outgoing e mails in the computer.

              Thank you for your time.

                              Timothy Kersnowski

 

 

 

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Miami, Florida

George Town, Grand Cayman

Mahogany Bay, Roatan, Bay Islands, Honduras

Belize City, Belize

Cozumel, Mexico

Other reviews of this sailing