No AC in Cabin for three days, terrible service, nasty staff only dining room staff were professional and pleasant

Carnival Glory Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Reviews: 4
Helpful Votes: 100

Overall rating:

1 out of 5
Carnival Glory

7 Night Exotic Western Caribbean (Miami Roundtrip)

Sail date: March 12, 2016

Ship: Carnival Glory

Cabin type: Oceanview

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

I don't ask for too much but when a cruise line staff member tells me that 74 degrees cabin temp is within there normal parameters I find it very hard to believe From ordering room service to the temp in the room whenever a request was made and the staff messed up they accused the paying customers of not putting out room service tags early enough and even being hyper sensitive to the heat. The final answer from Carnival Pride was to stick a fan in the cabin which only moved the hot air around. if I didn't already have three other cruises booked with my cruise group on Carnival they would never get me back on one of their ships. Very disappointed.

Ship experiences

Food and Dining

5 out of 5
Stay out of the Pay restaurants service and food is substandard.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5
Instead of making excuses they should find solutions.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Captain and all his management needs to get a handle on the nasty attitudes of all the staff. By far of all the Carnival cruises to date this was my very worst experience

Ship tip

Pray

Ports of call

Miami, Florida

3 out of 5

George Town, Grand Cayman

5 out of 5

Mahogany Bay, Roatan, Bay Islands, Honduras

5 out of 5

Belize City, Belize

5 out of 5

Cozumel, Mexico

5 out of 5
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8 Comments

judy1985    8 years ago

I know I had the same issue on the Glory 2 weeks ago. Rooms were too hot 🖓

rdavis123    8 years ago

Also remember if you have a balcony room having your door open or using it multiple times can cause issues with the temps in your room.

missysmith1028    8 years ago

We never had any issues with our room...Grundyboat, if you were that unhappy with Carnival, nothing is making you go on those other 3 cruises except you!

laoo1    8 years ago

That's good that's close to where we will be

bbhellriegel    8 years ago

I just got off the Glory this Sat. Cabin 1437...temp was great

matthewradecki    8 years ago

7214 and our kids had the room across the hall, same problem

laoo1    8 years ago

What room did you have

matthewradecki    8 years ago

Just came back from a cruise on glory in july. Same problem with the a/c. From talking with other cruisers it was either ice cold or hot, no in between. I addressed the problem while on the ship, and when I got back home.

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