No AC in Cabin for three days, terrible service, nasty staff only dining room staff were professional and pleasant

Carnival Glory Cruise Review to Caribbean - Western
Experience: 4-6 cruises
Reviews: 4
Helpful Votes: 23

Overall Rating:

1 out of 5
Carnival Glory

7 Night Exotic Western Caribbean (Miami Roundtrip)

Sail Date: March 12, 2016

Ship: Carnival Glory

Cabin Type: Oceanview

Traveled As: Singles/Friends

Reviewed: 2 years ago

Review Summary

I don't ask for too much but when a cruise line staff member tells me that 74 degrees cabin temp is within there normal parameters I find it very hard to believe From ordering room service to the temp in the room whenever a request was made and the staff messed up they accused the paying customers of not putting out room service tags early enough and even being hyper sensitive to the heat. The final answer from Carnival Pride was to stick a fan in the cabin which only moved the hot air around. if I didn't already have three other cruises booked with my cruise group on Carnival they would never get me back on one of their ships. Very disappointed.

Ship Experiences

Food and Dining

5 out of 5
Stay out of the Pay restaurants service and food is substandard.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5
Instead of making excuses they should find solutions.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Captain and all his management needs to get a handle on the nasty attitudes of all the staff. By far of all the Carnival cruises to date this was my very worst experience

Ship Tip

Pray

Ports Of Call

Miami, Florida

3 out of 5

George Town, Grand Cayman

5 out of 5

Mahogany Bay, Roatan, Bay Islands, Honduras

5 out of 5

Belize City, Belize

5 out of 5

Cozumel, Mexico

5 out of 5
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