Carnival Glory Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Votes
3

2 out of 5

Poor Service and Food Quality

Sail Date: March 26, 2016

Reviewed: 8 months ago

Traveled As: Family (older children)

Room Type: Suite

The 7 day cruise was really a disappointment.  I had taken other cruises with other companies and it has been a very pleasant experience.

 

The 7 day cruise with Glory had a lot of problems.  The entertainment was cancelled several times.  There was no food quality.  The fish, potatoes and others were like months old.  The staff was disorganized and they all seem to be tired and in a bad mood.  It seems like Carnival is trying to cut corners and you can tell that the service and quality are suffering. Thank GOD for food outside the ship!!!

 

Cabin / Stateroom
This was about the only thing that was good.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Service and Staff
Food and Dining

Tip

The Glory had a lot of problems. From Guest Services, Dinning, food, and entertainment. Guest services did not have enough people to handle all the requests, so the waiting time in line or phone call was over 45 minutes. Food quality and variety were lacking, except for the only paying restaurant



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