Poor Service and Food Quality

Carnival Glory Cruise Review to Caribbean - Western
Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2 out of 5
Verified Review
Carnival Glory

7 Night Western Caribbean (Miami Roundtrip)

Sail Date: March 26, 2016

Ship: Carnival Glory

Cabin Type: Suite

Cabin Number: 7298

Traveled As: Family (older children)

Reviewed: 2 years ago

Review Summary

The 7 day cruise was really a disappointment.  I had taken other cruises with other companies and it has been a very pleasant experience.

 

The 7 day cruise with Glory had a lot of problems.  The entertainment was cancelled several times.  There was no food quality.  The fish, potatoes and others were like months old.  The staff was disorganized and they all seem to be tired and in a bad mood.  It seems like Carnival is trying to cut corners and you can tell that the service and quality are suffering. Thank GOD for food outside the ship!!!

 

Ship Experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
This was about the only thing that was good.

Ship Tip

The Glory had a lot of problems. From Guest Services, Dinning, food, and entertainment. Guest services did not have enough people to handle all the requests, so the waiting time in line or phone call was over 45 minutes. Food quality and variety were lacking, except for the only paying restaurant

Ports Of Call

Miami, Florida

3 out of 5

Cozumel, Mexico

5 out of 5

Belize City, Belize

3 out of 5

Mahogany Bay, Roatan, Bay Islands, Honduras

5 out of 5

George Town, Grand Cayman

5 out of 5
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