Poor Service and Food Quality

Carnival Glory Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: March 26, 2016
Cabin Type: Suite
Cabin Number: 7298
Traveled As: Family (older children)
Reviewed: 1 year ago

The 7 day cruise was really a disappointment.  I had taken other cruises with other companies and it has been a very pleasant experience.

 

The 7 day cruise with Glory had a lot of problems.  The entertainment was cancelled several times.  There was no food quality.  The fish, potatoes and others were like months old.  The staff was disorganized and they all seem to be tired and in a bad mood.  It seems like Carnival is trying to cut corners and you can tell that the service and quality are suffering. Thank GOD for food outside the ship!!!

 

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
This was about the only thing that was good.

Ship Tip

The Glory had a lot of problems. From Guest Services, Dinning, food, and entertainment. Guest services did not have enough people to handle all the requests, so the waiting time in line or phone call was over 45 minutes. Food quality and variety were lacking, except for the only paying restaurant

3 out of 5
5 out of 5
3 out of 5
Was this review helpful? 3

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous




*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top