Fire on the Exhaust Deck 9

Carnival Freedom Cruise Review

Cruises: 7+ cruises
Reviews: 10
Helpful Votes: 60

Overall rating:

4.4 out of 5
Carnival Freedom

5 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: May 23, 2022

Ship: Carnival Freedom

Cabin type: Balcony

Cabin number: 1050

Traveled as: Couple

Reviewed: 2 years ago

Review summary

The ship had a fire that disabled it. The rear tail was burned. Fortunately it was in Port. Grand Turk. The Mardi Gras was docked next to it.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5
Stan was the Best. He was the maître d’ in the Posh dining room. Unlike Christina he owned the problem and fixed it.

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5
Christina in Guest Services (GS) was impatient and caused a delay in getting a problem resolved. At 3:30 AM I went to GS. I had all of the documentation needed but she refused to look. She insisted that Carnival Corporate be contacted. A day later after my sending requests to Carnival Care fortunately her Manager contacted me. He apologized and fulfilled their original commitment. So much for her being a “Customer Guest Services” Rep. This all happened with two days left on my cruise. THEN the ship caught on fire.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Avoid use of Guest Serviced

Ports of call

Amber Cove (Puerto Plata), Dominican Republic

5 out of 5

Grand Turk Island

5 out of 5
Since we were stranded there for 2 extra days the island businesses raised their prices.

Disembarkation

5 out of 5
Since we were stranded for two days on the Freedom this process went Great! We received the same cabin assignment on the Conquest.

Traveler Photos

Fire
Was this review helpful? 4

7 Comments

Other reviews of this sailing