Fire on the Exhaust Deck 9

Item: Carnival Freedom
Rating: 4.4
Author: vetlover

Carnival Freedom Cruise Review

vetlover

Contributor Level: Second Mate

108 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 10

Helpful Votes: 60

Overall rating:

4.4 out of 5

5 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: May 23, 2022

Ship: Carnival Freedom

Cabin type: Balcony

Cabin number: 1050

Traveled as: Couple

Reviewed: 2 years ago

Review summary

The ship had a fire that disabled it. The rear tail was burned. Fortunately it was in Port. Grand Turk. The Mardi Gras was docked next to it.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Stan was the Best. He was the maître d’ in the Posh dining room. Unlike Christina he owned the problem and fixed it.

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Christina in Guest Services (GS) was impatient and caused a delay in getting a problem resolved. At 3:30 AM I went to GS. I had all of the documentation needed but she refused to look. She insisted that Carnival Corporate be contacted. A day later after my sending requests to Carnival Care fortunately her Manager contacted me. He apologized and fulfilled their original commitment. So much for her being a “Customer Guest Services” Rep. This all happened with two days left on my cruise. THEN the ship caught on fire.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5