Cruise was awesome..guest services not so much..they were rude. For a ship so big with so many guests they had 1 guest services with 2 people running it..long waits in line. Food was good and stewards were awesome not just ours but others who remembered

Carnival Freedom Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 6

Overall rating:

4.4 out of 5
Carnival Freedom

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: April 28, 2018

Ship: Carnival Freedom

Cabin type: Balcony

Cabin number: 6635

Traveled as: Family (young children)

Reviewed: 3 years ago

Review summary

Cruise was good. Will go on another maybe different ports.


5 out of 5

Ship experiences

Food and Dining

5 out of 5

Coffee Shop

5 out of 5

Great iced coffee and desserts

The Chic Restaurant

2 out of 5

Restaurant was nice just took a long time for 3 courses...not ideal with younger kids

Onboard Activities

4 out of 5

Guest Services / Shore Excursions

1 out of 5

Guest services was a joke. Couple thousand guests and 2 people running it and lines were long..if you lost something you'll never get it back and they won't look for it..they'll just tell you its not there. I know from first hand experience.

Babylon Casino

2 out of 5

Very Smokey..need a better ventilation system. Cigarette smoke was awful.


4 out of 5

Children's Programs

3 out of 5

Dr. Seuss Bookville

2 out of 5

Was a good place but when camp oven was closed so was this place

Service and Staff

5 out of 5
Service was good Guest Services not. 2 people running it for the whole ship.

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Sometimes food lines were long.

Ports of call

Galveston, Texas

4 out of 5

Montego Bay, Jamaica

3 out of 5
Did not do excursion and the shops were horrible. If you didn't do an excursion there was nothing to do at this port

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

5 out of 5
Lots of eating and shopping venues


2 out of 5
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