Worst Trip
Carnival Freedom Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Galveston Roundtrip)
Sail date: June 06, 2015
Ship: Carnival Freedom
Cabin type: Oceanview
Traveled as: Family (older children)
Reviewed: 9 years ago
Review summary
NOT RECOMMENDED TO ANYONE TO BOOK THIS TRIP. WE WERE TOLD FROM TRAVEL AGENT THAT WE RECEIVED BIG DISCOUNT BUT LATER ON, WHEN WE WERE ON CRUISE, WE WERE CHARGED FOR THE EXTRA GRATUITIES BECAUSE THE TRAVEL AGENT DID NOT ADD IT ON AS REQUESTED FROM THE BEGINNING. MOREOVER, WE HAVE FAMILY OF 9 AND REQUESTED TO HAVE DINNER TIME AS EARLY AT 6:00 PM AND WANTED TO SIT ON THE SAME TABLE, BUT THE TRAVEL AGENT DID NOT REQUEST WITH CRUISE AND FINALLY, WE WERE SEPARATED INTO MANY DIFFERENT PLACES FAR AWAY FROM EACH OTHERS. THE ISSUES KEEP CONTINUING ONE TO ANOTHER, WE PAID FOR THE PRICE OF OCEAN VIEW FOR MY PARENTS AND THE CABIN THEY ASSIGNED FOR THEM WAS AT VERY LAST END OF THE SHIP. IT WAS ROCKING AND SHAKING AT NIGHT AND THEY COULDN'T SLEEP. AFTER MAKING MANY COMPLAINTS TO THE GUEST SERVICE ON CRUISE, FINALLY THEY MOVED MY PARENTS TO ANOTHER CABIN TO REST. FOR MY CABIN, WE GOT AIR CONDITIONING ISSUE ON THE VERY 1ST DAY OF CHECKING IN, TOO. THERE WAS NO AIR INSIDE MY CABIN, WE CALLED GUEST SERVICE AND REQUEST 8 TIMES, NO ONE TAKEN CARE OF IT. WE SLEPT IN THE CABIN FOR 3 DAYS WITH THE TEMPERATURE HOT INSIDE CABIN. AGAIN, AFTER MAKING THE LAST COMMUNICATION AND ASKING FOR THE PERSON FROM UPPER MANAGEMENT TO GET INVOLVED, THEN WE WERE MOVED TO ANOTHER CABIN NEXT TO MY PARENTS. IT WAS HORRIBLE ..
Ship experiences
Food and Dining
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Ship Quality
Cabin / Stateroom
Ship tip
Worst than ever
Ports of call
13 Comments
Kdo18 9 years ago
JusMe 9 years ago
So sorry you had a bad cruise. It does sound like a lot of the problems were due to a bad travel agent, the bad room location, the dining room tables and not telling you the tips would be added every day to your room card.
When I book I have a floor plan of the ship so I can see the exact location of my cabin, what is above, below and next to me so I get a nice quiet cabin. Some web sites like Vacationstogo.com have the ship deck plans that you can look at.
I hope your next cruise goes smoother and you book direct with the line or use a better travel agent. (check your rooms on deck plan as soon as you get them assigned. If you booked a "Guaranteed category" then you get the left over cabins that people do not pick)