Worst Trip

Carnival Freedom Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

1.0 out of 5
Verified Review
7 Night Eastern Caribbean (Galveston Roundtrip)
Sail Date: June 06, 2015
Ship: Carnival Freedom
Cabin Type: Oceanview
Traveled As: Family (older children)
Reviewed: 2 years ago

NOT RECOMMENDED TO ANYONE TO BOOK THIS TRIP. WE WERE TOLD FROM TRAVEL AGENT THAT WE RECEIVED BIG DISCOUNT BUT LATER ON, WHEN WE WERE ON CRUISE, WE WERE CHARGED FOR THE EXTRA GRATUITIES BECAUSE THE TRAVEL AGENT DID NOT ADD IT ON AS REQUESTED FROM THE BEGINNING. MOREOVER, WE HAVE FAMILY OF 9 AND REQUESTED TO HAVE DINNER TIME AS EARLY AT 6:00 PM AND WANTED TO SIT ON THE SAME TABLE, BUT THE TRAVEL AGENT DID NOT REQUEST WITH CRUISE AND FINALLY, WE WERE SEPARATED INTO MANY DIFFERENT PLACES FAR AWAY FROM EACH OTHERS. THE ISSUES KEEP CONTINUING ONE TO ANOTHER, WE PAID FOR THE PRICE OF OCEAN VIEW FOR MY PARENTS AND THE CABIN THEY ASSIGNED FOR THEM WAS AT VERY LAST END OF THE SHIP. IT WAS ROCKING AND SHAKING AT NIGHT AND THEY COULDN'T SLEEP. AFTER MAKING MANY COMPLAINTS TO THE GUEST SERVICE ON CRUISE, FINALLY THEY MOVED MY PARENTS TO ANOTHER CABIN TO REST. FOR MY CABIN, WE GOT AIR CONDITIONING ISSUE ON THE VERY 1ST DAY OF CHECKING IN, TOO. THERE WAS NO AIR INSIDE MY CABIN, WE CALLED GUEST SERVICE AND REQUEST 8 TIMES, NO ONE TAKEN CARE OF IT. WE SLEPT IN THE CABIN FOR 3 DAYS WITH THE TEMPERATURE HOT INSIDE CABIN. AGAIN, AFTER MAKING THE LAST COMMUNICATION AND ASKING FOR THE PERSON FROM UPPER MANAGEMENT TO GET INVOLVED, THEN WE WERE MOVED TO ANOTHER CABIN NEXT TO MY PARENTS. IT WAS HORRIBLE ..

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ship Tip

Worst than ever

1 out of 5
3 out of 5
3 out of 5
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