FTTF let us down

Item: Carnival Fascination
Rating: 2
Author: edwardjo

Carnival Fascination Cruise Review to Caribbean - Southern

edwardjo

Contributor Level: Third Mate

Cruises: 4-6 cruises

Reviews: 3

Helpful Votes: 15

Overall rating:

2 out of 5

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: October 14, 2018

Ship: Carnival Fascination

Cabin type: Balcony

Cabin number: U228

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Just arrived back from our cruise and I was blind sided by 2 incidents. 1/ I paid for FTTF, boarded the ship around 130p and never received our luggage until 5p. 2/ Left 1 diamond earring on the shelf of our cabin, reported it, and according to Carnival the investigation is still ongoing. Our cabin steward was a very stand up guy, but only one can guess. Cabin U228. Debarkment 10/21/2018. The cruise was great, the ship on a scale was 5, crew I'll give a 9. All I want is the earring. Next one, Conquest 2019, wish me luck.

Embarkation

4 out of 5

Very good

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

The ship is old

Thumbs up

Ports of call

San Juan, Puerto Rico

5 out of 5

Thumbs Up 0

Charlotte Amalie, St. Thomas

5 out of 5

Thumbs Up 0

Roseau, Dominica

5 out of 5

Thumbs Up 0

Bridgetown, Barbados

5 out of 5

Thumbs Up 0

Castries, St. Lucia

5 out of 5

Thumbs Up 0

Basseterre, St. Kitts

5 out of 5

Thumbs Up 0

Philipsburg, St. Maarten

5 out of 5

Thumbs Up 0

Disembarkation

5 out of 5

6 Comments

ctav 6 years ago

What time did boarding start?

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Dutch3901 6 years ago

It may not be for everyone, but we certainly enjoy having FTTF. It’s worked out very well and worth the money for us... to each his own.

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cruisent 6 years ago

If you boarded late due to Carnival, they would have issued you a refund for FTTF. Did you go to Guest Services and ask?

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majmom96 6 years ago

Just another non value added fee....like paying an airline to be in group 1 for boarding (after pre-board, families and first class!😜)🍸

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TNTGreen 6 years ago

Well FTTF guarantees priority luggage delivery not delivery by the time you reach your stateroom so you technically received priority being that as late as 10pm some people are still waiting for Luggage.

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cbyron3 6 years ago

FTTF is never a good idea. If you board at 130 your cabin is ready, no tender ports on your itinerary, no reason to go to customer service during limited peak hours, and carry off your bags and leave before FTTF.

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Other reviews of this sailing

Good trip but the buffet food was a little disappointing.

Many wonderful ports

Carribean Cruise