poor service

Carnival Fantasy Cruise Review to Caribbean - Eastern


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 10

Overall Rating:

2.0 out of 5
Verified Review
7 Night Eastern Caribbean With Carnival Live (Charleston Roundtrip)
Sail Date: June 13, 2015
Ship: Carnival Fantasy
Cabin Type: Oceanview
Cabin Number: U156
Traveled As: Family (older children)
Reviewed: 2 years ago

I was very disappointed in this cruise.  I have taken 12 cruises before and this is the first time I have ever given a poor rating.  The service was bad in the state room and also in the dining room.  Two nights it took 2 1/2 hrs. to do the meal.  This is the first cruise that I have ever taken that I didn't go to dinner all nights.  Due to poor service , we did not go to the dining room two night. Also the room steward would not service our room properly. We had to call and ask for everything, even beach towels.  He told me that I could go to the pool, if I wanted beach towels.  How rude can you get.  Do not take this ship. Kathy Willett

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

na

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
5 out of 5
3 out of 5
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