better communication necessary

Carnival Ecstasy Cruise Review to Caribbean - Bahamas

mflacks

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 19

Overall rating:

4.1 out of 5

5 Night Bahamas (Charleston Roundtrip)

Sail date: September 15, 2017

Ship: Carnival Ecstasy

Cabin type: Inside

Traveled as: Couple

Reviewed: 6 years ago

Review summary

the mandatory safety 'talk' was severely lacking. After a short life vest demo we were herded up to the boat deck and motioned to line up. Nothing was said. After everyone arrived and lined up we were dismissed, with nothing said. What was the point of that? Were you trying to tell us we would line up and board the life rafts?? I don't know, nothing was communicated! This cruise was my first, and for my 50th birthday. Everyone we talked to who has cruised told us to let our cabin steward know. You'll get a give certificate to the spa or something special. My husband told the steward. Her response was 'I'm given a list of people to give these 'gifts' to and you weren't on the list. Most people don't use them anyway'. Shame, because we would have.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Dining rooms, restaurants and buffets were fine. Food was disappointing. Communication regarding where to dine was lacking. This was a first time cruise and we hadn't booked any meals. We didn't realize there was a specific dining room that allowed for this. We were under the impression we would not be able to dine in the dining rooms.

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

4 out of 5

The information desk staff was rude, short and not forthcoming with information. The rest of the staff was amazing.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

ask a lot of questions. Ask people who have sailed before. Book excursions ahead of time. Even though the ship 'offers' excursions they aren't really available

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