HORRIBLE EXPERIENCE-DON'T GO WITH CARNIVAL CRUISLINE
Carnival Ecstasy Cruise Review to Caribbean - Western
4 Night Western Caribbean (Miami Roundtrip)
Sail date: October 19, 2015
Ship: Carnival Ecstasy
Cabin type: Balcony
Cabin number: U228
Traveled as: Couple
Reviewed: 9 years ago
Review summary
I had been on 5 cruises, with this being my 5th and LAST ONE due to this cruise. I've cruised with Carnival 3 other times and once with Royal Caribbean. The 4 other cruises I had been on were amazing. My new girlfriend had never been on a cruise, so I booked us on the Carnival Ecstasy for a 4 night trip. Let me just say... This was the worst vacation I/we ever had. Let's start with the staff. EVERYONE, aside from "Su", (who cleaned our room), were the most unprofessional and rudest staff members I had ever encountered. On my previous 4 cruises, the staff would stop while you walked by, everyone greeted you with a smile, you seen and usually met every Upper Management (Captain, Cruise Director, Ect...) and had a pleasant encounter with them and it almost seemed like you were royalty. On the Carnival Ecstasy, staff members would cut us off while walking, they were constantly using their cell phones, they would dine in the buffet with their feet up on chairs, legs spread open and chewing with their mouth's open. Any possible rude or unbecoming behavior, was constant.
It was so horrible, that my girlfriend and I were becoming entertained by our expectations of what was coming next and MUCH more came. The ship was dirty, outdated and seemed maintained poorly. Everyone just seemed to be going through the motions of their jobs to get through the trip. Anytime we asked a crewmember a question, it almost seemed like we were bothering them. With us being trapped on the ship, we couldn't wait for it to be over.
Furthermore... The ONLY staff members who were being nice were the one's trying to sell us something. Once we declined the, what seemed to be 100 sales pitch's, those "Salespeople" or "Crewmembers" became like the rest of the staff, rude and unprofessional.
If your reading this, STAY AWAY FROM CRUISES, especially Carnival. Once you are on the ship, there is no escape. Go book a nice All Inclusive vacation. At least if it is as horrible as our cruise was, you can cut your trip short and go back home and do home maintenance. It would be much more fun and at least you would have something to show for it accept a large credit card bill and horrible memories.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
STAY AWAY.... Read Comments above.
Ports of call
35 Comments
nccruiselady 9 years ago
ghiagal 9 years ago
m3 9 years ago
mrstarr0415 9 years ago
krissy122012 9 years ago
TeresaC1963 9 years ago
caybby 9 years ago
CrusinTim 9 years ago
So you had one bad experience on one cruise out of five and you want EVERYONE not to cruise. You stated the three previous with Carnival were...and I quote..."AMAZING"! Granted, what you experienced on this cruise was unacceptable and should be addressed directly with Carnival. I have stated in posts in the past that if past passengers do not inform the cruise line of a bad cruise, the issue will not be corrected for future cruises. And this may have happened to you because not one passenger that had a bad cruise on this ship prior to yours contacted Carnival about it. We've been on 12 cruises, 5 on Carnival. We sailed the Ecstasy some years ago after it had a fire in the Aft part of the ship two weeks before our sail date. We have also been to all-inclusive resorts. We continue to cruise because we feel it is the best bang-for-your-buck vacation when planned right. Sorry you had a bad cruise but for us, we'll continue cruising.......
rhonda1402 9 years ago
JudyBerman824 9 years ago
ghiagal 9 years ago