Carnival Ecstasy Cruise Review to Caribbean - Western

Contributor Level: Purser

2-3 cruises


Helpful Votes

3 out of 5

Not so much friendly seas

Sail Date: May 19, 2014

Reviewed: 3 years ago

Traveled As: Singles/Friends

Room Type: Inside

Cabin: GUAR

The food was spectacular! The state room was well maintained. Service was prompt. .. But customer service was lacking. The greeting inboard was not very warm or inviting. My concerns and questions went unanswered. But me and my first made the best of the trip in spite of. Was promised on board credit that was never delivered.
Which was surprising because the award winning service I had on carnival last time I cruised with imagination made me want to be a returning member. But not sure after this one will I be sailing the high seas with carnival again. . Maybe I'll try one of their competitors who post far more on board a commendations.

Cruise Photos

Ship Quality
ship was well maintained
Food and Dining
I'm a vegetarian and I was amazed at the flavor combination achieved in each meal
Service and Staff
customer service really needed work this time and more friendlier greeting staff would have been appreciated
The comedy was side splitting! dj rocked!
Children's Programs
No children worth me this cruise bit it was phenomenal from my last cruise with my children
Onboard Activities
enough to keep you busy
Destinations and Excursions wish there was more to see in 5 days
Cabin / Stateroom
Had a weird urine smell and the situation was not addressed by customer service. But staff kept it clean.
Miami, Florida
Not very greeting or warm at the port. ..
Key West, Florida
Nice stop just not long enough only had 2 hours
Carnival Live Concert
loved it
Cozumel, Mexico


Make sure you get any on board credit in writing and present it to guest service when you check in!

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