Great Weather and Cruise - Terrible WiFi
Carnival Dream Cruise Review to Caribbean - Eastern
8 Night Eastern Caribbean (Galveston Roundtrip)
Sail date: February 11, 2023
Ship: Carnival Dream
Cabin type: Balcony
Cabin number: 9357
Traveled as: Couple
Reviewed: 1 year ago
Review summary
We chose this cruise out of Galveston, within a reasonable drive from Austin. Also, the itinerary to Key West and Bahamas was enticing as we'd never been to those ports. Was a very easy boarding process and we had a great balcony cabin mid ship. Overall the trip was great with wonderful service and the food never disappoints on Carnival. I was concerned with the ship's age, however it was well maintained and they were constantly cleaning. Our cabin steward was outstanding in refreshing our cabin each day! We enjoy Alchemy Bar, however it seems to have become so popular that it had long waits for our orders and was located, it seems, as an afterthought and placed in the corner of the busy Ocean Plaza. Now for the bad part and reason I rated a 4 in lieu of a 5. From the moment we arrived in our cabin, we noticed we did not have WiFi connection. I took screen shots and complained three times to Guest Services but nothing was done to correct during our cruise. We could never connect in our cabin and always needed to go into a public area to be able to use our phones. Very Annoying! We placed a reservation for dinner for two, received confirmation and then when we were summoned our table was ready the HUB app had changed to only one person. Another time, our reservation was accepted and then totally dropped off and I had to go to the dining to reestablish our reservation. Carnival did correct this with us by giving a full refund since IT was unable to remedy our connectivity. Overall, I do enjoy and am loyal to Carnival, however this was very annoying not being able to check email, read the news or post on FB in the comfort of our cabin. I have written to Carnival regarding this issue and I'm hoping they correct it for us and others to follow.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Half Moon Cay, Bahamas (Private Island) Did not visit port