Ship could use a renovation

Carnival Dream Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 18

Overall rating:

2.6 out of 5
Verified Review
Carnival Dream

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: September 30, 2019

Ship: Carnival Dream

Cabin type: Oceanview

Cabin number: 1399

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

This was my 5th cruise and it was the worst that I have been on. Food was not great, staff not very friendly, and both cabins and common areas could use a renovation.

Embarkation

3 out of 5
Fast

Ship experiences

Food and Dining

2 out of 5
The food served in the main dining room tasted ok. Food was always cold. Buffet options were the same everyday. Towards the end of the cruise you could tell food being served were leftovers from previous days. Fruit was dry, breads were stale, and desserts looked old. They served random food or meats previously offered but they would disguise it with sauce to make it look as if it were a new dish.

Onboard Activities

4 out of 5
Pools, comedy shows, bingo and movie nights. Pools were never too crowded and comedy shows were actually funny. Kids loved movie nights. Great opportunity to wind down but still do something fun.

Entertainment

5 out of 5
Stage shows were fantastic and DJ played a variety of music.

Service and Staff

3 out of 5
Our waters were excellent. They took the time out to learn what everyone in our party liked and made suggestions based on our likes. They even took the time to cut the steaks into bite size pieces for the kids. Unfortunately personnel at buffets were not friendly and almost seemed bothered when guest asked for meats from the carving station.

Ship Quality

3 out of 5
Common areas were clean for the most part but things seemed worn out specifically the buffet area including tables and chairs.

Cabin / Stateroom

2 out of 5
Overall comfort was ok. Beds and pillows were very comfortable. Liked having the second restroom with tub. Was helpful when showering the kids.

Ship tip

Take advantage of the brunch offered on the main dining room. Food is fresher than the buffet.

Ports of call

Galveston, Texas

2 out of 5
Port was dirty and port employees not very helpful or friendly.

Cozumel, Mexico

3 out of 5
Did excursion to Nachicocom beach club. Liked that it was not crowded but food was awful and alcoholic drinks were weak.

Progreso (Merida), Mexico

2 out of 5
Went on excursion to the all inclusive Tecno beach club. Food was limited to chips, nachos, refried beans, rice and cut up watermelon and pineapple. Alcoholic drinks were weak, soda was served in 8 oz cups from liter bottles, so you had to keep asking for refills frequently. Same with the beer. They would not give you an entire bottle. The beach area was small and very crowded. Not enough beach chairs. Staff in buffet area was rude but bartenders were friendly.

Disembarkation

2 out of 5
Long lines in hallways and crowded with both passengers and cleaning crew trying to get through same the same time.
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