Carnival Dream Cruise Review to Caribbean - Western

Experience
7+ cruises

Review
1

Helpful Votes
3

3 out of 5

Very nice boat, no perks for platinum, lazy service

Sail Date: December 20, 2015

Reviewed: 11 months ago

Traveled As: Couple

Room Type: Balcony

The Carnival Dream is a large, new, spacious boat! It was very clean and had plenty of room for all passengers. The only time things were crowded were boarding and eating on Lido deck. The rest of the time there were plenty of deck chairs, small waits for your time dining and fast service at the bars and coffee bars. The boat was beautifully decorated for Christmas and there were lots of celebratory options for the holiday. However, there were a few things that are making me reconsider traveling with Carnival again. I am a Platinum member which used to get us several perks. This trip the only perk we receive was the quick check in (priority lounge, luggage first and no lines).  I usually receive free drinks, free gifts in my cabin and priority getting on/off the boat. None of that happened. In fact our cabin steward was the WORST we have ever had! He only cleaned our room once per day, while we were at dinner. The rest of the time, we had no towels and had to call for everything. When I say call, I mean call the cabin steward line 4 to 5 times, go out in the hallway and look for someone and then call again several times before we got what we needed. This level of service is unusual because we have always been well taken care of on Carnival. It makes me think why not switch cruise lines because it doesn't matter that we have cruised with them so many times. We were treated worse than a first time cruiser.

Cabin / Stateroom
Our beds were VERY hard and uncomfortable. When asked for cushion, took 2 days.
Embarkation and Disembarkation
Ship Quality
Onboard Activities
Entertainment
Service and Staff
Food and Dining
New Orleans, Louisiana
Mahogany Bay, Roatan, Bay Islands, Honduras
We always use Island Marketing Limited for excursions. The pro is they are cheaper, more extensive (see more) and more personal. The con is they are not allowed in the cruise port and you have to walk up and down a huge hill to meet your guides. They are worth it!
Belize City, Belize
Terrible, unsafe port
Cozumel, Mexico
We used Island Marketing Limited again and they were great!


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