Carnival Dream Cruise Review to Caribbean - Western
Sail Date: December 20, 2015
Ship: Carnival Dream
Traveled As: Couple
Reviewed: 1 year ago
heap Cruises is a TERRIBLE company to go through!!! My wife and I booked this cruise for our honeymoon from December 20-27. We got married on the 19th, and I told cheap cruises over the phone. Cheap cruises booked our flight to leave on our wedding day at 5 am!! When I called to see if we could switch our flight, cheap cruises did NOTHING and showed NO SYMPATHY towards our situation. We're newlyweds so we don't have a lot of money, just enough to make the cruise, and they want to charge us almost $1,000 extra to cancel and change flights! They wouldn't do anything to help us, so to save some money, we booked our own flight which was cheaper. Come to find out, after the cruise, that our flight home was canceled. We were stuck in New Orleans with NO COMPENSATION! We had to spend more money that we do not have to get a hotel...WE ALSO HAD TO BUY MORE PLANE TICKETS OUT OF OUR OWN POCKET!!!! We were not able to even get a flight for a couple of days through United Airlines. We switched over to Delta Airlines and they got us home on a one way flight, and we had to pay for our luggage twice!...once again, no compensation from United Airlines. In short DO NOT USE CHEAP CRUISES THEY DO NOT CARE ABOUT YOU AND THEY JUST WANT YOUR MONEY!!! They hook you up with UNITED AIRLINES WHO HAS TERRIBLE CUSTOMER SERVICE AND SWINDLES YOU OUT OF YOUR MONEY! DO NOT USE EITHER OF THESE COMPANIES!!!