Somewhat disappointed

Carnival Dream Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 6

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (New Orleans Roundtrip)
Sail Date: July 06, 2014
Ship: Carnival Dream
Cabin Type: Balcony
Cabin Number: 7431
Traveled As: Family (older children)
Reviewed: 3 years ago

To begin with the ship had two very small pools considering there was 4000+ people on the ship. This created some health issues that we were not willing to obtain by jumping in a pool that was extremely cloud as well as limited our cooling off time while at sea for 4 full days.

Second we were told by closes.com that Wi-Fi is available but they confiscated the information that we would have to pay an enormous amount of money to have Wi-Fi while we were on the ship because it was extremely costly. This caused us to have less communication with our business and taking care of emails and issues that must have been dealt with while we were on the ship.

thirdly our family purchased the drink packages and much to our surprise we were Shocked to that water and sodas were additional charges 

fourth we were promised onboard credit by cruisescom and carnival obviously was not informed or aware and therefore they refused to give us the onboard credit .our agent failed to tell us that we have to complete a form online before we can get that onboard credit causing us to be out of 150 dollars that we could have saved in spending. Additionally we felt that we were being punished for booking through and not directly from carnival by the customer service desk on the shop..only comments they ever made is to go back to our rooms and contact to see why the confusion onboard him credit fully knowing that we were Good

 

 

 

weekunable to that because of the limited what

 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
1 out of 5
5 out of 5
Was this review helpful? 5

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous

Other Reviews Of This Sailing





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top