Carnival cruise lines simply do not take care of their guests .

Carnival Dream Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 26

Overall rating:

2 out of 5
Verified Review
Carnival Dream

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: July 06, 2014

Ship: Carnival Dream

Cabin type: Balcony

Cabin number: 8431

Traveled as: Large Group

Reviewed: 10 years ago

Review summary

We have cruised several times with several cruise lines including Carnival and have always had a wonderful experience until we boarded the Carnival Dream. Our cabin was HOT when we boarded we complained within an hour and continued to call and go speak to the supervisor , on the second day they came and took the temp and kept ssaying they would send up a tech to fix it. NEVER HAPPENED because they knew our entire hall was broke for several weeks and just kept on cruising week after week. It was so hot i literally had to go sit in the lobby area to put on my makeup, people were physically sick in other cabins. Carnival gave us 500$ credit and 15% off a future cruise and were simply rude when we would still complain. I did not want credit , I wanted some air conditioning on my vacation! We will never cruise Carnival again!

 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
NO air conditioning!

Ports of call

New Orleans, Louisiana

3 out of 5

Cozumel, Mexico

5 out of 5

Belize City, Belize

5 out of 5

Mahogany Bay, Roatan, Bay Islands, Honduras

5 out of 5
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