Carnival poor service

Carnival Dream Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 9

Overall rating:

1 out of 5
Verified Review
Carnival Dream

7 Night Exotic Western Caribbean (Port Canaveral Roundtrip)

Sail date: January 04, 2014

Ship: Carnival Dream

Cabin type: Inside

Cabin number: 9302

Traveled as: Couple

Reviewed: 10 years ago

Review summary

Food average. Entertainment below average. Weather was terrible. Two of the four ports closed. Carnival will get there money no matter what but you will be out. When I called customer service they just told me it was in the ticket contract and I took a cruise at a bad time.  They clearly teat high customer service to there staff but don't practice it. Overall Carnival ranks low for cruise lines. I booked based on price. Now I regret it. 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Don't do a carnival cruise. They are the motel 6 of cruise lines. Spend the money to book with a higher rated cruise line.

Ports of call

Port Canaveral, Florida

3 out of 5

Cozumel, Mexico

1 out of 5
Excursion canceled

Belize City, Belize

1 out of 5
It was closed

Mahogany Bay, Roatan, Bay Islands, Honduras

1 out of 5
It was closed

Costa Maya (Mahahual), Mexico

3 out of 5
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