Carnival poor service

Carnival Dream Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 3

Overall Rating:

1.0 out of 5
Verified Review
7 Night Exotic Western Caribbean (Port Canaveral Roundtrip)
Sail Date: January 04, 2014
Ship: Carnival Dream
Cabin Type: Inside
Cabin Number: 9302
Traveled As: Couple
Reviewed: 3 years ago

Food average. Entertainment below average. Weather was terrible. Two of the four ports closed. Carnival will get there money no matter what but you will be out. When I called customer service they just told me it was in the ticket contract and I took a cruise at a bad time.  They clearly teat high customer service to there staff but don't practice it. Overall Carnival ranks low for cruise lines. I booked based on price. Now I regret it. 

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

Don't do a carnival cruise. They are the motel 6 of cruise lines. Spend the money to book with a higher rated cruise line.

1 out of 5
Excursion canceled
1 out of 5
It was closed
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