Very Disappointing

Carnival Conquest Cruise Review to Caribbean - Eastern

Hana12451

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 57

Overall rating:

3.2 out of 5

Verified Review

6 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: October 21, 2018

Ship: Carnival Conquest

Cabin type: Balcony

Cabin number: 7442

Traveled as: Couple

Reviewed: 6 years ago

Review summary

I was very surprised at the lack of cleanliness and the age of Ship. I’m glad I brought my own cleaning products because the Balcony Deck was filthy, Deck windows and Stateroom windows were so dirty you couldn’t see out of them. The carpet was stained; the deck chairs were dirty. The TV is small (22 inches) and mounted on a ledge that sticks out so far from the entertainment area that you hit your head just walking by. A dark gritty substance was over the walls covering the deck, probably from the soot and smoke from the exhaust tails. The food was mediocre served in small portions in the main Dinning Room. The Captain never sounded the horn on the ship to warn passengers the ship was about to leave the port. I saw many people almost get left. In addition to all of the above, on the last day of Cruise before disembarking, armed Security guards came bamming on the door of the stateroom next to ours (7440) screaming to the passengers in that stateroom they had to be dressed so they could be escorted off the ship by 7am. This scared the heck out of me & my husband at that time of morning. Lastly, some of the Guest Services Staff were very rude. If it were not for the people I was traveling with; this would have been an extremely disappointing experience. We made the best out of the situation. What is so upsetting to me is I’m scheduled to go on another 14 day Carnival Cruise on December 1-14, from California to Hawaii and I want to cancel this Cruise because of my experience on this Cruise and I was told if I cancel; I will loose all of my money and my 9700 Marriott Rewards Points. This isn’t fair. I will probably avoid Cruising on Carnival Cruise Line in the future and just pay the money to Cruise on a better quality and better maintained Cruise Ship. I booked both of these Cruises on Carnival Cruise Line through . I will remember this when I consider making travel plans for the future...

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5

Ship tip

Bring your own cleaning products

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Nassau, Bahamas

5 out of 5

Half Moon Cay, Bahamas (Private Island)

3 out of 5

Grand Turk Island

4 out of 5

Amber Cove (Puerto Plata), Dominican Republic

4 out of 5

Disembarkation

3 out of 5

15 Comments

wgammon1 3 years ago

Glad you had a good cruise. Thanks for the great review.

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asrussell417 6 years ago

You brought your own cleaning products?!? OCD much?!?

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Gheemaster38 6 years ago

DEbandMarkC thank you for being one of the voice of reasoning. Soot from the tailpipe? Were they in a tugboat following the Conquest? Unclean balcony? Hmm, really? 22 inch TV 📺? My having seen one of those in 5 years. Security knocking at 7 am on the door 🚪 next to you? Okay 👌, Did you see them hall anyone away considering debarkation is usually around that time? Interesting… adventure you had.

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jenn2831 6 years ago

“This is not fair”. I swear i heard a toddlers stomping feet

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DiMac369 6 years ago

There is just no pleasing 100% of the people 100% of the time! It is probable you were unhappy so I hope you gave Carnival the chance to make things right.

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Shh813 6 years ago

DebandMarckC, WELL SAID!

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Shh813 6 years ago

Fake news. No cruises listed of course.

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remro1229 6 years ago

We just came off the ship Saturday and we had no problems except for the Wifi my husband got it working ok for him but not for me. We did have trouble reaching guest services but they were always busy.

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cbyron3 6 years ago

Noone will be happier for you to go to another cruise line than carnival will. Although I expect you'll find everything to complain about on the next cruise line too.

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allthat815 6 years ago

We also loved the Conquest, our whole experience and would go on this ship again in a heartbeat. Not sure where this guest's complaints are coming from at all. Guess you just can't please everyone

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DebandMarkC 6 years ago

It amazes me how people can find so much to complain about. Really, did you expect a big screen TV? The balconies are obviously outside under 24 hours of weather which includes rain and saltwater you expect them to be pristine? Obviously if security is knocking on someone's door you can be assured they're getting kicked off for a darn good reason they are there to protect the passengers and crew or perhaps they were smoking weed on the balcony. And lastly the captain doesn't Sound the Horn to warn people that the ship will be leaving soon he sounds the horn as they are pulling away that's why everybody is supposed to wear a watch and have it set to ship time and be back on ship no later than 1 hour before departure.

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exl3 6 years ago

We're are going on the conquest on December and been on the conquest 3 times before and never had a problem. Sorry you had not enjoyed it. But hopefully your next cruise will be better. 😎

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mrsTAM 6 years ago

We loved the Conquest, sorry you had a bad experience.

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elsadizon 6 years ago

Sad to read this review as I am scheduled to be on the conquest in 4 days. However, I am one who doesn’t really care about the size of the tv, a small stain in the carpet or whatever is covering the wall. As long as my bed, pillows and bed sheets and the bathroom are clean, I will be a happy camper. I have cruised with carnival before as well as Norwegian, Celebrity and Royal Caribbean and really don’t have much complaints. Each ship is unique. I am hoping for a positive experience on the conquest and I hope your next cruise will be enjoyable and satisfying.

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cruisingmary15 6 years ago

When did you go. I've been on the conquest twice once before she got refurbished and recently I august, I found everything clean, they were always cleaning. Some of the food was mediocre, I agree, they can do better. But I loved the conquest. I'm sure your next cruise out of California will be better, what ship are you going on.

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