Came back more stressed than I left

Carnival Conquest Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 20

Overall rating:

2.7 out of 5
Verified Review
Carnival Conquest

5 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: July 01, 2017

Ship: Carnival Conquest

Cabin type: Balcony

Cabin number: 7446

Traveled as: Family (older children)

Reviewed: 3 years ago

Review summary

Came back more stressed than we went. It was a lot of going back and forth to guest services. Nothing seem to go smoothly on the Carnival Conquest. A lot of life lessons learned and do's and don't's.

Embarkation

2 out of 5
Very unorganized. It was hard to find where we was suppose to go in the special assistance line and no one offered to help us get there. The line was extremely long and moving slower than I have ever seen it in special assistance.

Ship experiences

Food and Dining

3 out of 5
I was very disappointed especially from my last experience, a night and day difference. There needed to be more variety on the buffet and stay open until the assigned time. Our dining room experience was not very welcoming. When we got there it seemed like they were to busy for us and to refill our coffe and water. One place we were seated once, we were constantly being bumped into. We were sitting in the middle of the poddeoms in our assigned dining. Very disruptive and made our meal and our time very unenjoyable in the dining that evening . The next time we dined in our assigned dining room we asked to be seated on the opposite side and got better service. The Matre De got wind of our expierences and accomadated us and made us feel a lot more welcome. I believe the menu should be a lot more different on every carnival ship. (I know things are tweeked here and there) I was not very happy with the dissents in the dining room but the ones on the buffets were a lot better.

Onboard Activities

3 out of 5
My teenage son was able to go in the pool and participate in Miniture golf and seemed content. For us the pools seemed a bit crowded and there were not enough adult pools.

Entertainment

3 out of 5
The entertainment was nice and they all seemed very professional. But I do not like how there are repeat shows on the ship.

Children's Programs

4 out of 5
My son participated in the teenage program Circle C and stayed constantly busy and was able to make a lot of friends on the ship.

Service and Staff

2 out of 5
The guest service staff and excursion manager Goran was great, helpful, and very emphathetic after my excursion accident in Half Moon Cay. The room service came on a timely manner when I called for ice to put on my leg to bring down the swelling. My greeting didn't feel very personably and felt rushed, I couldn't find where they layer my excursion tickets... Last cruise I took th tickets were shown to me right away to make sure I had them. I had to go down to guest services and they reprint them and return and charge on our credit card ... So still for all these plus and minuses to fall off. Next time we will just deal in cash. The waiters were not attentive enough on one side of our assigned dining room but on the other side the service was a lot better.

Ship Quality

3 out of 5
The layout on conquest got very confusing, not all the floors went all through. You had to take the elevator to another floor that goes all the way through to get to where you are going. We were also trying to avoid walking through the 5th floor because of the cigarette smoke that is not contained. There needs to be a way to close that off.

Cabin / Stateroom

3 out of 5
Our shower head was leaking when we got there but was fixed when we reported it. We noticed that dusting wasn't a priority. There was dust on the shelf under the TV and built up dust in the vents. There was no room under the bed to put our suitcases like on the other carnival cruises we have been on.

Ship tip

Come with lots of patience, I would travel on a newer carnival cruise line not an older one. They step up there game and I know by my experience, it was a lot better and the staff seem to be a lot happier.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

2 out of 5
I did not do an excursion here but did embark from this port. Very unorganized, other ports I have been to have went a lot smoother. One man named Ramone helped us on to the ship and as very and helped us out more than anyone on our entire vacation experience.

Grand Turk Island

3 out of 5
We didn't do an excursion here. We just shopped a little bit an went back to the ship. The time there was way to short.

Half Moon Cay, Bahamas (Private Island)

2 out of 5
This was a beautiful port and the beach was gorgeous. The 3 of us spent a little time at the beach and then ate lunch which was provided at the island. After that we asked where to meet for our excursion and we were told just over there by the tables and chairs. Well there were 2 different set of tables so we just set down as directed. Other ports we have been at there were signs or ques that's you stood in when it was time to go, or at least a person was there holding a sign. Very unorganized! This is the turning point in our cruise because we were the last group of our land and sea horseback riding excursion. The water part of our excursion the guide was hitting the water with some object in his hand and trying to rush the horses and some were making these weird noses in the water. Some how the horses were not going in a single file line like on other videos and pictures I have seen, they started to get bunched up and some parts especially at our turn with our group. All of a sudden the horse next to me reaches out and bit me in my right upper thigh. After I quickly got out of the water . The guide said "that one is a biter". The horse I rode earlier HERO, on land I was told "has a mind of its own, you have to show him who's the boss". He kept on chewing on the bridle and throwing his head forward. Now that I am how I am still dealing with the aftermath of this occurrence.

Nassau, Bahamas Did not visit port

We did not exit the ship at this port because I was told it would be best if I didn't go on the excursion we had planned. I had to keep my leg elevated and iced as much as possible.

Disembarkation

3 out of 5
The day before we set up 2 wheelchairs to be at our room at 8:30am and that morning I called to make sure they were going to be at our room, only one came. I took the first one and the other we grabbed at the elevators. Everything just seemed very unorganized. When we got off the ship we switched wheelchairs and had to wait 45 minutes for 2 more people to push us to our luggage. Then special assistance lines seemed very unorganized at this port once again. Not like the other ports we have been to. The luggage porter was the most enjoyable part back to our car
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