Poor room placement by travel agent

Carnival Conquest Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review
6 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: March 27, 2016
Ship: Carnival Conquest
Cabin Type: Inside
Cabin Number: 6467
Traveled As: Family (young children)
Reviewed: 1 year ago

The cruise in itself was fun.  After the first night on the cruise we realized that we were placed right above the club.  This club holds late night events and comedy shows that often use profane language.  We booked almost a year in advance so there was no reason why we should have been placed there without being notified.  I spoke to Samantha about trying to make this right.  However, all she did was apologize and say that she usually checks that.  we had three rooms with children so it was impossible to move us by the time the ship was already out.  We were very displeased and already booked a new cruise but not with spirit travel. 

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
5 out of 5
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