Very bad start with long lines and very rocky sea! My grown children and grandchildren were on their 1st cruise! They were ready to fly home from Cozamel…
Embarkation
2 out of 5
Awful! Finally able someone to help us get special needs access! Check in lines were too long!
Ship experiences
Food and Dining
2 out of 5
Sparse portions. dining room service was good! Had to pay extra for better food! No accommodations for food allergies!
Onboard Activities
3 out of 5
Pools too small & crowded! Ropes & mini golf were fun! Too many children running around unattended! Smoking needs to be limited in Casino, it’s horrible!
Entertainment
4 out of 5
Stage shows & music very good
Service and Staff
3 out of 5
Could never reach anyone at service desk without standing on line for 45 minutes to an hour. Steward was clueless about luggage pick-up when we couldn’t reach anyone else
At 11 pm
Ship Quality
2 out of 5
Too convoluted to find our way! Need more maps & straight paths to get from place to place!
This was awful! Ants & flees at “luxury “ resort! 45 minutes on a hot bus to get there..
Left by taxi & were refunded excursion cost! I would like to $50 for each of 2 taxis refunded as well.
This port is not ready for tourists!
Frightening safety hazard! Crowded clogged stairways, no crew in sight! No one was there directing where to go! I have been cruising for many years & have never had such a disorganized frightening experience!
I’ve booked this cruise for next month to join up with some relatives. Was disappointed we weren’t stopping at Costa Maya. Been to Progresso before, and the town was dirty.
Had Thanksgiving on the Breeze in 2018 and it was absolutely awesome. The gravy was a work of art. Got 2 portions and of course thats always an option so comments about portions are ridiculous. Please consider stopping cruising.
Ha! I was on the 11/19 adventure of the seas cruise. I actually heard someone said they were going back to carnival because their ships were smoother. I don't think any ship was going to be smooth in those waves.
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