Unauthorised charges on my card leading to disappointing experience
Carnival Breeze Cruise Review to Caribbean - Western
5 Night Western Caribbean (Galveston Roundtrip)
Sail date: September 26, 2022
Ship: Carnival Breeze
Cabin type: Inside
Cabin number: 1285
Traveled as: Couple
Reviewed: 1 year ago
Review summary
Overall, I would never board this ship in the future given how they scam their guests. While the cruise was well maintained, food was delicious and the activities on board were entertaining, the casino experience left a very bad taste. We were playing on a few slot machines where we would put in money (withdrawn in cash from our bank) and any winnings as a result would be stored away on the sail and sign card. The casino charged us exorbitant amounts of money claiming we charged the room while playing which was definitely not the case. We even asked them to pull up cctv footage to prove our point but the casino manager was stubborn and very unhelpful. If you want 1000s of dollars in charges on your account that you never authorised then this cruise is the place to beEmbarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
DO NOT play at the casino as they claim that you charged funds to your room when you were actually playing with money that was in the bank