Caribbean Princess

Caribbean Princess Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 14

Overall rating:

4 out of 5
Verified Review
Caribbean Princess

7 Night Western Caribbean (Houston Roundtrip)

Sail date: January 31, 2016

Ship: Caribbean Princess

Cabin type: Inside

Cabin number: B736

Traveled as: Couple

Reviewed: 8 years ago

Review summary

I have been on 13 other cruises over the last 14 years so I have a pretty good idea of what to expect.  Princess and specifically Caribbean Princes exceeded my expectations in a several areas.  One was the disembarkation process.  By far the best I've ever experienced. 

 

The crew were all very helpful, from the front desk to the dining room. 

 

The only criticism I have is the Crown Grill.   It was rather disappointing...   Service VERY slow and dining area very understaffed.  Our waiter was also responsible for 6 or 7 other tables...  Usually in the specialty restaurants the waiters are not overwhelmed...  Perhaps someone called in sick?

 

That said, the service in the main dining areas was very good.  Food came out quickly and correctly each time.  The wait staff very friendly and attentive.

 

If not for the Crown Grill experience, I'd probably rate this cruise a 5 star.

Ship experiences

Food and Dining

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Houston, Texas

3 out of 5

George Town, Grand Cayman

5 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5

Cozumel, Mexico

5 out of 5
Was this review helpful? 14

5 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

Gwbigdog    2 years ago

kavee    8 years ago

The dining staff was slow other staff we a little rude. I loved the crown grill

CrusinPrincess    8 years ago

We cruised on the Caribbean Princess in January and LOVED The Crown Grill. Food, service were all first rate. Sorry to hear of this experience. May have just been an off night but still regrettable.

jallaway    8 years ago

A couple of years ago we had a close-to-awful experience at the Crown Grill. Understaffed and the waiter was almost clueless on how to interact with us.

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