Avoid Princess Cruises!

Caribbean Princess Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 69

Overall rating:

1 out of 5
Verified Review
Caribbean Princess

7 Night Western Caribbean (Houston Roundtrip)

Sail date: January 03, 2016

Ship: Caribbean Princess

Cabin type: Suite

Cabin number: A751

Traveled as: Couple

Reviewed: 8 years ago

Review summary

My husband and I just returned from a Princess Cruise and will NEVER go on Princess again.  Below is just a summary of this disastrous vacation:

 

1. Room: We paid more than $6,000 for a Penthouse suite and our room was dirty, smelly, half the drawers for clothes were broken, the shower leaked and the toilet worked half the time.

 

2.  Entertainment:  The first night we went to the show where sadly Steve Morris was one of the performers.  Besides looking like he had not had a shower in over a week, he made three anti-gay jokes in the first five minutes before walking out.  When we complained to the hotel manager, he yelled at us and said we were over sensitive.  So sorry but I don't find racist or homophobic jokes amusing!

 

3.  Wedding:  We got married on this cruise and the onboard wedding coordinator, Net, was rude, unprofessional and miserable to work with.

 

4.  Cruise Stops:  Other than Conzumal, the port stops were horrible (Roattan & Belize).  Dirty, run down without shopping or restaurants (as promised on the Princess website.)

 

Will be demanding or suing if necessary for a full refund!

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

Dirty, smelly, broken toilet and deck furniture. Never again!

Ship tip

Go on another cruiseline not Princess

Ports of call

Houston, Texas

3 out of 5

Cozumel, Mexico

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

1 out of 5

Belize City, Belize

1 out of 5
Was this review helpful? 69

6 Comments

Gwbigdog    2 years ago

Gwbigdog    2 years ago

annieroray    8 years ago

I find Princess to be one of the better cruise lines.

ccicchetti    8 years ago

We had a terrific time on the Alaska cruise and I never heard anything like this. Maybe it was a bad choice of entertainment.

gaylenesmith969    8 years ago

That is extremely odd as we have cruised at least 159 days with Princess since 1982 and have always found them to be very accommodating and professional!!

SvetlanaS    8 years ago

Sorry for your spoiled trip. It suppoused to be trip of your lifetime.... Hope you will find cruise line up to your standards. Anyway -congratulations and many many happy years ahead!

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