Poorest food and service that I’ve ever had on a cruise
Brilliance of the Seas Cruise Review to Caribbean - Western
5 Night Western Caribbean (Tampa Roundtrip)
Sail date: October 15, 2018
Ship: Brilliance of the Seas
Cabin type: Oceanview
Traveled as: Couple
Reviewed: 6 years ago
Review summary
Too many mistakes on our meals. Had to wait 45 min before we got our appetizer , while the table next to us was seated after we were and got their dessert when we finally got our appetizer. The eggs Benedict I ordered the first morning was made with cinnamon raisen toast. The next day, it wasn’t toasted and the next day, the Canadian bacon was missing. When I ordered room service , I ordered grilled cheese. I got untoasted bread with a slice of unmelted velveeta type cheese on it. Horrid ! Couldn’t get cream in the dining room for coffee. I bought the beverage package. When I asked for fresh squeezed juice, it was met with hesitation and an attitude of hassle. Out of all of my cruises, I’ve never before had a complaint before This.Embarkation
Ship experiences
Food and Dining
The Colony Club
Nice vibe and fun event
Chop's Grille
Nice vibe and great service
Onboard Activities
Solarium Pool
Much too small and crowded
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Find another ship
Ports of call
Disembarkation
Traveler Photos
