WHAT WENT WRONG

Brilliance of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall rating:

3 out of 5
Verified Review
Brilliance of the Seas

4 Night Western Caribbean (Tampa Roundtrip)

Sail date: December 24, 2015

Ship: Brilliance of the Seas

Cabin type: Oceanview

Cabin number: 4548

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Christmas day, 12:25 pm (approx) we, my wife MaryAnn, age 84 and I, 85, entered the Windjmammer from the aft opendeck. The doors were propped open, not in the automatic open mode. There were fans on the floor blowing  across the floor supposedly to dry the wet floor tiles. As we passed the first food station MaryAnn slipped and fell flat on her face like a dead body would fall. Her nose bled and was red, her front teeth mashed her inner top lip. The crew members in the area quickly called for the nurse and she called for a wheel chair. They then closed all the open doors. She was taken to the infirmary and her head was x rayed, There were no broken bones. Never once did anybody apologise or offer compensation. From then on she was sore all over and black and blue. She found it harder to maneuver on the ship.

The food should be brought up to a higher standard in the Dining Room.

Otherwise the crew was very polite, friendly and attentive. Our waiter Parm'  and helper were excellent. (table 300).

Ship experiences

Food and Dining

3 out of 5
Needs to be at a higher standard

Onboard Activities

3 out of 5
could not prticipate

Entertainment

Was not able to walk from one end of the ship to the other

Service and Staff

5 out of 5
Leonardo and Parm" at table 300

Ship Quality

5 out of 5

Ports of call

Tampa, Florida

3 out of 5
Was this review helpful? 6

5 Comments

lauriebaker    8 years ago

some people show their lack of class with their negative comments

terry115    8 years ago

I hope she's OK . Did they charge you for going to the infirmary. You could see the floor where wet. They did get her help and take care of your wife.

mona13    8 years ago

Sorry you all had to endure something so terrible. I hope she has a full recovery. 💐

xco1948    8 years ago

cruiserosevoltz, thank you, she is coming along and the bruises are staring to diminish.

cruiserosev    8 years ago

I'm sorry to hear that. I hope she is doing ok.

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