Brilliance of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Vote
1

3 out of 5

Review

Sail Date: November 21, 2015

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Balcony

The cruise was enjoyable, since it was relaxing.  However, the bed was uncomfortable and the pillows were extremely cheap and uncomfortable.  Also, it seemed as though the ship was understaffed.  The staff that we did encounter were pleasant and enjoyable to talk with.

Cabin / Stateroom
Toilet line clogged more than once. We had to have our safe manually opened a couple of times.
Embarkation and Disembarkation
Ship Quality
Seemed like an older ship.
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining
More 24 hour food choices. When traveling with teenagers, it would be nice for them to have more choices late at night. Also, the soft serve ice cream machine was partially broken the entire time and then it would be closed for a few hours and closed late at night. It should be open 24 hours a day and when broken it should be repaired.


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