Beautiful Cruise - but some disappointments
Brilliance of the Seas Cruise Review to Canada, New England, New York
Sail Date: October 18, 2015
Ship: Brilliance of the Seas
Cabin Type: Oceanview
Cabin Number: 3144
Traveled As: Large Group
Reviewed: 2 years ago
The cruise itself was wonderful. Disappointments with the treatment of Diamond Level Elderly passengers.
Location of cabin was terrible. Travelling with my 89 year-old Mother and we were the very last cabin down a long aisle. They could not accommodate a room change even though we believe some passengers did leave their rooms and a cousin was given a room change as she arrived. As a RC Diamond Level traveller it was disapointing.
Food and Dining
Service and Staff
Cabin / Stateroom
The Brilliance staff were not able to sit us all together at dinner.
As a Diamond Level, we had to ask for some of our perks and did not receive invitations to events.