Brilliance of the Seas Cruise Review to Canada, New England, New York

Experience
7+ cruises

Review
1

Helpful Votes
2

4 out of 5

Beautiful Cruise - but some disappointments

Sail Date: October 18, 2015

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Oceanview

The cruise itself was wonderful.  Disappointments with the treatment of Diamond Level Elderly passengers. Happy

Location of cabin was terrible.  Travelling with my 89 year-old Mother and we were the very last cabin down a long aisle.  They could not accommodate a room change even though we believe some passengers did leave their rooms and a cousin was given a room change as she arrived.  As a RC Diamond Level traveller it was disapointing.

Cabin / Stateroom
Location of cabin was terrible. Travelling with my 89 year-old Mother and we were the very last cabin down a long aisle. They could not accommodate a room change even though we believe some passengers did leave their rooms and a cousin was given a room change as she arrived. As a RC Diamond Level traveller it was disapointing.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining

Tip

The Brilliance staff were not able to sit us all together at dinner.
As a Diamond Level, we had to ask for some of our perks and did not receive invitations to events.



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