Disappointed

Brilliance of the Seas Cruise Review to Europe - Northern Europe

sleek713

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 48

Overall rating:

2 out of 5

Verified Review

12 Night Scandinavia & Russia (Harwich Roundtrip)

Sail date: May 30, 2015

Ship: Brilliance of the Seas

Cabin type: Inside

Traveled as: Singles/Friends

Reviewed: 9 years ago

Review summary

I found many of the small things missing from this cruise..things that make it special...

No toiletries in bath, 3 not 4 course meals, windjammer not opened all day had to go to very small café with no where to sit, no chocolate on pillow, public restrooms often dirty and sometimes not functioning, no one cleaning the public areas , not wiping down handrails to keep disease down and there was a breakout of bronchitis on ship, foods usually included on dinner menu now had to be purchase separately, like lobster, and shrimp cocktail only offered one nite, and constantly pushing the other eating venue you had to pay for even coming to our dinner table soliciting them. It just seems like the many things that were "included" where now extra and every where you turned it was an additional charge. I truly believe people would rather pay more and have these things included... it now longer feels "all-inclusive" . You have to pay extra to have the same experience. Rather pay it up front...