Disappointed

Brilliance of the Seas Cruise Review to Europe - Northern Europe


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 9

Overall Rating:

2.0 out of 5
Verified Review
12 Night Scandinavia & Russia (Harwich Roundtrip)
Sail Date: May 30, 2015
Ship: Brilliance of the Seas
Cabin Type: Inside
Traveled As: Singles/Friends
Reviewed: 2 years ago

I found many of the small things missing from this cruise..things that make it special...

No toiletries in bath, 3 not 4 course meals, windjammer not opened all day had to go to very small café with no where to sit, no chocolate on pillow, public restrooms often dirty and sometimes not functioning, no one cleaning the public areas , not wiping down handrails to keep disease down and there was a breakout of bronchitis on ship, foods usually included on dinner menu now had to be purchase separately, like lobster, and shrimp cocktail only offered one nite, and constantly pushing the other eating venue you had to pay for even coming to our dinner table soliciting them.  It just seems like the many things that were "included" where now extra and every where you turned it was an additional charge.  I truly believe people would rather pay more and have these things included... it now longer feels "all-inclusive" .  You have to pay extra to have the same experience.  Rather pay it up front...

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5
our dinner waitesss was outstanding Mariana and Daria...they were super

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
5 out of 5
5 out of 5
3 out of 5
5 out of 5
5 out of 5
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