Brilliance of the Seas Cruise Review to Canada, New England, New York

Contributor Level: Second Mate

Experience
7+ cruises

Reviews
4

Helpful Votes
8

4 out of 5

communication seems to be lacking

Sail Date: September 28, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Oceanview

cruised out of Boston, 9/28 to 10/5.  Check in went well.  Room was ready when they said it would be.

Food was great; as was service in the dining room.  Entertainment above average, except for one show.

Excursions went well.

I signed up for a wifi plan.  In the middle of the voyage they changed plans without telling anyone.  Led to frustrations trying to sign on.  Finally called and was told about the cancellation and need to sign on for a new plan.  Tried to find out how tips were distributed...they flatly refused to disclose it; even tho it was readily published in the past.  Couldn't get a forecast for Boston the day before were returned......it would have made packing and planning easier.  Bottom line.....we'll do RCL again

Ship Quality
Food and Dining
Service and Staff
Entertainment
Destinations and Excursions


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