Brilliance of the Seas Cruise Review to Canada, New England, New York

Contributor Level: Cruise Director

7+ cruises


Helpful Votes

4 out of 5

communication seems to be lacking

Sail Date: September 28, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Oceanview

cruised out of Boston, 9/28 to 10/5.  Check in went well.  Room was ready when they said it would be.

Food was great; as was service in the dining room.  Entertainment above average, except for one show.

Excursions went well.

I signed up for a wifi plan.  In the middle of the voyage they changed plans without telling anyone.  Led to frustrations trying to sign on.  Finally called and was told about the cancellation and need to sign on for a new plan.  Tried to find out how tips were distributed...they flatly refused to disclose it; even tho it was readily published in the past.  Couldn't get a forecast for Boston the day before were would have made packing and planning easier.  Bottom line.....we'll do RCL again

Ship Quality
Food and Dining
Service and Staff
Destinations and Excursions

Was this review helpful? 3

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top