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Brilliance of the Seas Cruise Review to Transatlantic

Experience: 7+ cruises
Review: 1
Helpful Votes: 25

Overall Rating:

3 out of 5
Verified Review
15 Night Transatlantic Westbound (Harwich To Boston)
Sail Date: August 31, 2013
Ship: Brilliance of the Seas
Cabin Type: Oceanview
Cabin Number: 4036
Traveled As: Couple
Reviewed: 4 years ago
Not our best cruise if I'm going to be honest. Our first day, first tour was a long one, so we requested room service for breakfast. The result was no room service, no breakfast, no explanation and no apology. We waited and waited and called and were lied to ("it's on the way right now sir!"). So, we went nearly 20 hours without food or water (7PM the previous night until 2PM the day of the tour). The second major problem involved a promised shipboard credit of $200 that never materialized, again no explanation, no apology. Yep, food and service was good in the dining room, cabin attendant did a good job, entertainment was so-so. We booked this particular ship for the itinerary. Probably our last cruise on Royal Caribbean.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


3 out of 5

Children's Programs


Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

The fitness center was always lightly populated, which was nice. We were always able to use our favorite machines without waiting.

5 out of 5
5 out of 5
1 out of 5
Bus service to Logan was a cluster-@%&!
Was this review helpful? 25

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