Horrible Cruise NEVER AGAIN!

Anthem of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 45

Overall rating:

1 out of 5
Verified Review
Anthem of the Seas

8 Night Bahamas & Perfect Day Holiday (Cape Liberty Roundtrip)

Sail date: December 20, 2019

Ship: Anthem of the Seas

Cabin number: 7590

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Horrible cruise! NEVER AGAIN will I go on a Royal Caribbean cruise. They are only concerned with draining your pocketbook and promise the world then don't deliver. They did not take my medical dietary needs seriously despite me reiterating to them multiple times how serious they were. They just yes'd me to death saying they would take care of me when the personnel on the ship had no clue how to make me safe food. It was a nightmare. Never again. Ruined my cruise and my Christmas (cruise was over Christmas)...and then to add insult to injury they never responded when I contacted them about my experience. They had my money so they didn't care. I would give a zero review if this would let me. Absolutely horrible.

Embarkation

1 out of 5
The waiting area was crappy and they tried to sell us photos that we didn't need or want immediately upon walking through security.

Ship experiences

Food and Dining

1 out of 5
I have celiac disease and must adhere to a 100% gluten free diet. Royal Caribbean was informed of my needs months in advance of my trip. Onboard the special diets chef was incapable of making me safe food. I have the means to test my food and for the first 2 days one out of every 3 dishes showed a significant amount of gluten. We spoke with the hotel director and managed to get another chef to make my food. It got a little better, but they couldn't make me a decent dessert throughout the cruise. I was very scared to eat on this ship, which should never happen.

Onboard Activities

1 out of 5
Couldn't do many activities, and the ones we did do sucked. We were mostly busy trying to make sure my food was safe for me to eat.

Entertainment

1 out of 5
Shows weren't that great

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Cabin looked clean on the surface, but we kept having allergies. Come to find out, the areas that were a little harder to reach were full of dust and looked like they had never been cleaned...like ever.

Ship tip

If you have any dietary needs DO NOT GO ON THIS SHIP

Ports of call

Cape Liberty (Bayonne), New Jersey

1 out of 5
New Jersey is a crap hole

Port Canaveral, Florida Did not visit port

We were rerouted to Haiti due to weather

Perfect Day At Coco Cay, Bahamas Did not visit port

We were rerouted to Haiti due to weather

Nassau, Bahamas

1 out of 5
Nassau is dangerous.

Disembarkation

1 out of 5
I was able to take my own luggage off the ship and I finally got off the cruise from Hell.
Was this review helpful? 45

14 Comments

Gwbigdog    2 years ago

Oops 😬

wgammon1    4 years ago

Sorry you had a bad experience.

outpost    4 years ago

We love Royal and Celebrity, they go out of thier way, entertainment and food is always great. Wife has allergies and they actually go overboard to make sure all is well. Clearly you are just an unhappy person who finds fault with everything. Good luck finding a resort or anywhere else that meets your needs.

sparkeybob    4 years ago

By your ratings on all things on this cruise . Try some place else. Hard to believe that All was that bad. Sorry !

sparkeybob    4 years ago

I agree, cruising is not for you. We were on another cruise and the other couple had his food made special for him every night, so I don't understand what went wrong with your cruise.

guesswho21900    4 years ago

Maybe cruising is not for you.

Fiesta83    4 years ago

Better luck on your Disneyland vacation

BoatingCruisers    4 years ago

I’m gluten free and have sailed with Royal Caribbean many times with zero issues! My next cruise is in 31 days😊

JohnnyFlash    4 years ago

There are plenty of gluten free options on Royal cruises. You clearly just want to be unhappy. Just stay in your house next time for crying out loud.

joyandjerry    4 years ago

Anything you forgot to complain about? We were on the Anthem and loved it! It seems since your dietary needs were not met, you gave all aspects one star. I sailed with those that needed gluten free and they never complained.

Cruiserike0322    4 years ago

Sorry for your experience, I have friends who sail on this cruise line and loves every cruise they have taken. Then they don't have a special food situation

CruzeFan    4 years ago

Please do everyone a favor and never set foot on a cruise ship again

bobduck1993    4 years ago

Wow,was this your first cruise? I must say that that I am truly sorry that you had such a bad time,especially that you could not get your meals corrected! I do hope that your next vacation will be enjoyable!

cruisingurl    4 years ago

Troll.....

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