Poor Service

Anthem of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Deck Hand
Experience: 7+ cruises
Reviews: 0
Helpful Votes: 3

Overall Rating:

2.0 out of 5
Verified Review

Sail Date: December 19, 2015
Ship: Anthem of the Seas
Cabin Type: Suite
Cabin Number: 6636
Traveled As: Family (older children)
Reviewed: 1 year ago

Service was poor, it definitely went downhill.  Cleanliness of tables in windjammer was slow, sometimes you had to clean it yourself.  Watched a bartender at the North Star bar pour a piñata colada back into the mixing machine because it was too strong for her.  Went to coco cay beach, it was 1:40 and they took the food away from the people that were in line because lunch ended at 1:30.  So if you didn't have a watch on in the water you missed out.  They had plenty of food that was left over.  There doesn't seem to be must drink service around the pool.  It was easier to get up and get your own. Hot tubs are definitely being over ran by kids, and the 30 minute sawing of the chairs at the pool is not true.  I never saw an employee remove towels that were laying there all day.

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

We had a suite which was beautiful but the beds are very hard.

Ship Tip

The fastest way on the ship is to book a suite. Anything below that and you have to sit and wait for your deck to be called.

3 out of 5
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