RC needs to get it together- poor customer service
Anthem of the Seas Cruise Review to Caribbean - Bahamas
Sail Date: November 22, 2015
Ship: Anthem of the Seas
Cabin Type: Inside
Cabin Number: 8707
Traveled As: Family (young children)
Reviewed: 2 years ago
Room service 1-2 hour wait for simple things like wraps and salads.
Not all items from menu are available from the already limited room service menu.
Long wait in main buffet dining hall, to the point where people are told to please give up their seats as soon as they're done eating during breakfast/lunch.
No drink waiters/waitresses walking around offering drinks by any of the pools (3) and if you ask a staff member to send someone over to take a drink order don't expect them to come back.
Excursions are misleading to what is included- extra charges may apply.
very slow dining room service and some waiters will bring you the appetizer and meal at the same time as if they wanted you to hurry up and get out.
if you're expecting a laid back vacation, do not take a cruise on this ship!!!!
This was my 7th cruise, And this was definitely the worst cruise I have ever taken.
Go with carnival instead!!!
Food and Dining
Service and Staff
Cabin / Stateroom
If they're trying to work out the kinks wait several years before taking a trip on this ship. They're extremely understaffed and should be embarrassed to run without fully trained personnel. Staff didn't know how to give directions around the ship or anything going on beyond what they were doing