Ridden with terrible experiences

Allure of the Seas Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 8

Overall rating:

2.2 out of 5
Verified Review
Allure of the Seas

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: February 26, 2023

Ship: Allure of the Seas

Cabin type: Oceanview

Cabin number: 7104

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

As an active member of the United States military, I was hoping to have a relaxing and stress free experience aboard this cruise. My friend and I both contracted COVID-19, had multiple port issues and no help from on board staff. We had gastro intestinal issues we assume from the food, and I never received any sort of military discount. I don't like to complain but I genuinely hated this cruise and I hope Royal Caribbean compensates me.

Embarkation

3 out of 5

Ship experiences

Food and Dining

2 out of 5
Tasteless and repeatetive

Onboard Activities

3 out of 5
Gym was best part

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5
Small, Barely enough room for two. Felt like a cell. Our ''Ocean view" was of the forward deck, could barely see the ocean.

Ship tip

Don't.

Ports of call

Galveston, Texas

2 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5

Costa Maya (Mahahual), Mexico

1 out of 5
It was cancelled.

Cozumel, Mexico

1 out of 5
They cancelled our excursion last second and said good luck essentially.

Disembarkation

2 out of 5
We ran off that damn ship.
Was this review helpful? 8

12 Comments

Cruisers4Lyfe     6 months ago

Thanks for sharing

lolamarie83    1 year ago

My family and I was on the same cruise. My husband got sick on the last sea day of the cruise. But in all we had a very good trip and will definitely sail again on this ship.

tavo6    1 year ago

Thanks for your review

ashcruzn    1 year ago

I was on that same cruise. No health issues. Wouldn’t do the Key program again. The elevators seemed wonky. But thought it was a great cruise.

SimGuy    1 year ago

I’m retired military and old (72+). Not all businesses offer military or senior discounts but I never expect a discount just because of my age or my military service and you shouldn’t either. If offered, then fine but you don’t “deserve” special treatment.

Gwbigdog    1 year ago

Oops sorry 😞 thanks

Shh813    1 year ago

This doesn't sound like the actions of the Allure. It's a great ship and great service. Also, the cabins are definitely large enough for 2 people. Sorry you got Covid, but that's not the ships fault. It's the many inconsiderate people who don't care whether tney are sick and I fact others. Also, it could be from a port you visited.

AuntPinkie    1 year ago

Appreciate your feedback. Like already mentioned, usually the military discount is either an OBC (on board credit) added when booking or a discount on your fare when booking. Sorry you were disappointed.

diamondplus4lyf    1 year ago

Thank you for serving. On a Royal cruise in January, I developed diarrhea just before dinner. I called medical, and they came to my cabin to check me out. After the exam, I was isolated (had to stay in the cabin) for 24 hours, I was given immodium, pepto, a CDC form to compete, and a restricted room service menu. They called to check on me throughout the isolation period, and after 24 hours, I was "released". In addition to not being charged for any of this, I also received a Future Cruise Credit for I day's worth of cruise fare (about $100) for being isolated for a day.

Gladis50    1 year ago

Hi, thanks for serving. I'm retired AF, normally you get the military rate with the cruise line when you are purchasing if a lower fare is available but you have to ask for it. For me because I sail so much, lately my cruise lines promotions are much lower than a military rate. Hope you feeling better soon and your next cruise is better. Call RC customer service; they might have something set up to compensate, never hurt to ask.

Vambo    1 year ago

Sorry for your experience, but thank you for serving our great country🫡

javawoody    1 year ago

Sorry you had issues

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