good deal but ok experience

Allure of the Seas Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 15

Overall rating:

3.1 out of 5
Verified Review
Allure of the Seas

8 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: September 03, 2022

Ship: Allure of the Seas

Cabin type: Balcony

Cabin number: 7166

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

This was a great deal on , but the royal Caribbean ship review i had a very bad experience. The ship is great, but they do not care about your experience. Me and my mother had the worst experience ever. This vacation was supposed to be for my birthday, and they failed to notify me that there will be no birthday decorations in my room. I paid for cake, strawberries, specialty dinners all for it to be ruined. When i first got on the ship nothing was delivered to my room, nothing was decorated. But my money is gone out my bank account. very upsetting. It's been 3 weeks since the cruise and i still did not receive my refund. think twice before traveling on this ship. We stayed on the 7th floor but had to dine on the lowest floor 3rd floor, which made my mother seasick. We asked if we can be placed on a higher floor, they turned their backs to us. we will not be back.

Embarkation

4 out of 5
everything was ok, but my birthday decoration was missing. beware if you are going for important event they dont care.

Ship experiences

Food and Dining

1 out of 5
worst drink package ever, the dining room is on a very low floor. caused my mother to feel seasick. our waiter was missing, we had to wait over an hour to be sat. not good experience at all.

Onboard Activities

5 out of 5
everything was on on the boat.

Entertainment

5 out of 5
good shows, mama mia was very boring.

Children's Programs

im grown

Service and Staff

2 out of 5
the service was the worst. always forgetting ideas that was ordered, was charged multiple times for room service.

Ship Quality

5 out of 5
great, only thing is that they did not have had washing stations before entering dining room or buffets.

Cabin / Stateroom

1 out of 5
the bed was hard as a rock, very uncomfortable the entire voyage. Shower is very small, sink is small. Mini refrigerator was broken, stains on the carpet, dirty couch in the room. Forgot my birthday decoration, did not alert me till the day of the cruise.

Ship tip

Do not travel on this ship for any special events, because it will be ruined.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Labadee (Cruise Line Private Island)

2 out of 5
very hot, they let the workers eat before the guest. i saw them rejecting pregnant women, and other guest from the ship. we were not allowed to eat. i feel there should always be options to eat right when getting off the boat.

Oranjestad, Aruba

3 out of 5
taxis left me and my mother stranded at the beach. no service, it's very easy to get left at this port, no one cares.

Willemstad, Curacao

5 out of 5

Disembarkation

5 out of 5
no room service was available, easy to get off boat.
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